Reviews
AutoNation personnel and buying experience!
Everyone we dealt with we're professional and extremely nice. We were happy with the service from the beginning which was starting with the internet service to the end in the financing department. Excellent experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love this Company
They all are wonderful here. They took in my trade paid it off and got me into brand new 2012 Ford Focus. I love my car and they even got me lowered monthly payments. Staff was friendly and explained everything and got me the best warranty and coverage that I could afford and worked best for me. Thank you all for the great speedy service and for giving me the best price around!!!! But most of all thank for all the wonderful attitudes it is always warming when you can walk into a business and feel right at home but most of all you feel welcomed!!! Keep up the great work
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience
We normally dread buying a vehicle despising the entire sales process. Auto Nation is by far the best vehicle buying experience we've ever had. I will be recommending Auto Nation and our salesman to friends, famy and my customers at work! I highly suggest using the Costco membership program honored there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
WOW, nice for a change
If you are looking for a hassle free car buying experience then you found the write place. I bought a new 2014 f250 from Steve Cvach and he was great to work with he made it easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
C-Max Purchase
This was an on-line purchase that began at 9:00 AM and the car was in my garage by 6:00 PM. Barrett Germundson understood exactly what my wishes were and made it happen in a very expeditious transaction. In a phrase, "no hassle".
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive review. We respect our customer's time and budget. It's great to hear that we could be of such help!
Excellent customer service, two thumbs up
Our salesman was so nice and informative, he asked what we wanted and got us the best deal. His customer service was excellent and that's what made the purchase great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you had a pleasant experience here at AutoNation Ford Scottsdale. Please let us know if there's anything else we can do for you. We hope to be of service again in the future!
great place
First time I purchase a car and did not know what to expect. They treated me with respect and they accommodated to my needs.Tom Cox the sales person was patient and understanding and the dealership was friendly. Everyone greeted me and felt appreciated!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Call back please
Went to test drive a used FX35, nice car but saw another vehicle I liked. They could not find the keys and insisted they would call me later that night. Never got a call, no follow up from manager, oh well. I see a week later car still around
- Customer service 3.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 2.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to leave us feedback. We're disappointed to hear of your experience as it's not reflective of our much higher standards. We apologize for any miscommunication. Our General Manager would like to help turn your negative experience around. If you're willing, please contact our GM at (480) 630-2827 to discuss what we can do to help.
Great, friendly and helpful customer service!
A throughly enjoyable truck buying experience! From my sales person, Michael Bleichert (internet sales) and the finance department, I couldn't ask for more! No high pressure sales, and a relaxed and friendly atmosphere. I recommend this dealership completely and will look to them for my next vehicle (if I ever decide to part with my F150)!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding Purchase Experience/ great dealership.
I saw a CPO 2012 Explorer with low mileage/well equipped at an excellent price on cars.com & went to Auto Nation Ford in Scottsdale. We met with Mike Fattaleh in sales. He showed us the SUV which had just been listed and was in the body shop to replace the rear spoiler which had a minor crack that was discovered during the 172 point inspection. We looked at the car & it was otherwise "cherry". They held the car for us as we were very interested in it. Since we had a rental car & it would take some time for the part to arrive, be painted & installed, inspection/service completed & detailed they gave us a 2014 comparably equipped Explorer to use without even requiring a down payment. They insisted that we drive the 2012 after all work was completed to make sure that it was to our liking before plunking any money down. We took the car for a drive and it was perfect as the vehicle had been thoroughly serviced and brought up to Ford Specs. I was a Quality Director for a manufacturing co. & I could not find anything wrong. We have the car for about a week and could not be happier with the Explorer, the great sales experience & the way we were treated by the dealership and everyone we dealt with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carl and Carol, thanks so much for your warm recommendation of Mike and the team here at AutoNation Ford Scottsdale! We are so happy to hear you've had a great experience with us. We hope to continue to serve you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.