Reviews
, Darrell was scammed out of $900 because the check engine light came on. He went twice. The first time was $300 and the second time was $600 and the light came back on. Took it to AutoZone and the diagnostic test showed a problem with the mass Air flow Sensor that cost $135.00. He was scammed out of $900.00 from them.
, Darrell was scammed out of $900 because the check engine light came on. He went twice. The first time was $300 and the second time was $600 and the light came back on. Took it to AutoZone and the diagnostic test showed a problem with the mass Air flow Sensor that cost $135.00. He was scammed out of $900.00 from them.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We understand how important it is for customers to feel confident in the service and diagnostic process. Our team is committed to providing thorough evaluations, transparent communication, and professional care with every visit. We would welcome the opportunity to review the details of this situation and discuss the concerns that have been raised. Please reach out to George Krotonsky, our Service Manager, at 623-792-2703.
They continue to NOT fix the problem and lie about it. Even though I expressed how important it is as it’s my daughter’s car. I wonder if they’d do this kind of service for their child too!
They continue to NOT fix the problem and lie about it. Even though I expressed how important it is as it’s my daughter’s car. I wonder if they’d do this kind of service for their child too!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We take customer concerns seriously and strive to provide thorough service and clear communication throughout the repair process. We are unable to identify you or your daughter off of this screenname to reach out directly but would like to speak with her or your to get additional information to look into this further. Please contact George Krotonsky, our Service Manager, at 623-792-2703 at your earliest convenience.
It was a great experience dealing with Victor. God bless him!.. He displayed great integrity and superior customer service. Many places these days will gladly save a buck and lose a customer.
It was a great experience dealing with Victor. God bless him!.. He displayed great integrity and superior customer service. Many places these days will gladly save a buck and lose a customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! It is truly meaningful to hear that your experience stood out in such a positive way. Integrity and genuine customer service are values we hold close, and we are so glad that came through during your visit. We will be sure to pass along your kind words. Reviews like yours serve as a wonderful reminder of why we are committed to putting our customers first. We hope to see you again at Midway Nissan!
Friendly and knowledgeable staff. Facility is organized and clean. You provide drinks and snacks as well!
Friendly and knowledgeable staff. Facility is organized and clean. You provide drinks and snacks as well!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that your experience with us was such a positive one! It means a great deal to know that our team made a welcoming impression and that the atmosphere of our facility stood out to you. We take pride in maintaining a clean, organized space where our customers feel comfortable from the moment they walk in. Thank you for taking the time to share your kind words, LIBBY1964. Feedback like yours truly motivates our team to continue delivering the best experience possible, and we look forward to welcoming you back to Midway Nissan in the future!
Steve did everything in his power to correct a previous problem My A/C now works great
Steve did everything in his power to correct a previous problem My A/C now works great
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, EAGLESNT! We are glad to hear that Steve was able to step up and make sure your A/C issue was fully resolved. It means a great deal to us when our team members go above and beyond to ensure our customers leave satisfied. We truly appreciate you taking the time to share your experience, and we look forward to continuing to serve you at Midway Nissan!
Geart customer service very friendly, well spoken and transparent in what was being done to my vehicle and notified me and a air bag recall!! He did a great job!!
Geart customer service very friendly, well spoken and transparent in what was being done to my vehicle and notified me and a air bag recall!! He did a great job!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear about your experience with us, L. Valenz! It is wonderful to know that our team provided friendly, transparent, and communicative service throughout your visit. Keeping customers informed every step of the way is something we genuinely care about, and we are glad that came through clearly for you. Thank you for taking the time to share your kind words. We truly appreciate your trust in Midway Nissan and look forward to serving you again in the future!
Great customer service was given, lots of great goodies nice clean place, felt very happy with the service dept
Great customer service was given, lots of great goodies nice clean place, felt very happy with the service dept
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are overjoyed to hear about your wonderful experience with us! It is always meaningful to know that our team's dedication to great customer service made a positive impression, and we are glad you enjoyed the goodies and found our facility clean and welcoming. Thank you so much for taking the time to share your kind words, WWW.JESSICA3496. We look forward to continuing to provide you with the same high level of service on your next visit to Midway Nissan!
Polite and professional He was attentive to my needs and performed the services I requested promptly
Polite and professional He was attentive to my needs and performed the services I requested promptly
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate your kind words and taking the time to share your experience with us! It is truly wonderful to hear that you received attentive, polite, and professional service, and that your requests were handled promptly.
The service was friendly, and the waiting area was clean and comfortable. I had a great experience
The service was friendly, and the waiting area was clean and comfortable. I had a great experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are excited to hear that your visit left such a positive impression! A friendly team and a welcoming, comfortable environment are things we genuinely strive for, and it means a great deal to know that came through during your experience.
A very amazing guy, really knowledgeable and was able to explain everything in detail and make it all make sense. I definitely will be recommending more people to work with him and get people to come in to midway Nissan. Everyone is super kind and friendly.
A very amazing guy, really knowledgeable and was able to explain everything in detail and make it all make sense. I definitely will be recommending more people to work with him and get people to come in to midway Nissan. Everyone is super kind and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are overjoyed to hear about your wonderful experience with our team! It is truly gratifying to know that you felt well-informed and supported throughout the process, and that our staff was able to break everything down in a way that was clear and easy to understand.