Reviews
Excessive wait time for a simple oil change!
Excessive wait time for a simple oil change! Service advisor not following through with empty promises because I wouldn't buy into his recommended upsale! Horrible service!!
Excessive wait time for a simple oil change!
Excessive wait time for a simple oil change! Service advisor not following through with empty promises because I wouldn't buy into his recommended upsale! Horrible service!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Purchased a Ford Edge from this dealer.
Purchased a Ford Edge from this dealer. The salesman Max was right outside and greeted me as soon as I stepped out of car. Being from out of state down here on vacation I was worried about treatment, max treated me like a local. Finance guy (forgot name) was a great help as we were paying with ACH and had issues with third party. Overall very happy with the deal and very satisfied. Definitely would come back to this dealer.
Purchased a Ford Edge from this dealer.
Purchased a Ford Edge from this dealer. The salesman Max was right outside and greeted me as soon as I stepped out of car. Being from out of state down here on vacation I was worried about treatment, max treated me like a local. Finance guy (forgot name) was a great help as we were paying with ACH and had issues with third party. Overall very happy with the deal and very satisfied. Definitely would come back to this dealer.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We are delighted to hear about your positive experience with your vehicle purchase. It's wonderful that you felt welcomed and treated like a local despite being from out of state during your vacation. Max clearly made a great first impression by greeting you right away, and our finance team's assistance with your payment method shows our commitment to finding solutions for our customers. Your satisfaction with both the deal and overall experience means everything to us at Midway Nissan. We truly appreciate customers like you and look forward to serving you again in the future.
The dealership was great, but the price listed on Cars.
The dealership was great, but the price listed on Cars.com was understated by over $3,000.
The dealership was great, but the price listed on Cars.
The dealership was great, but the price listed on Cars.com was understated by over $3,000.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are thrilled to hear that you had such a wonderful experience with our team. Your feedback about the dealership being great truly means a lot to us. We understand your concern regarding the pricing difference you noticed compared to what was listed online. We appreciate you bringing this to our attention, as accurate pricing information is important to us and our customers. Thank you for taking the time to share your experience and for giving us a 5-star rating despite the pricing discrepancy.
Victor in the service department is always very helpful.
Victor in the service department is always very helpful. The parts department guys are also great
Victor in the service department is always very helpful.
Victor in the service department is always very helpful. The parts department guys are also great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much. We value you as a customer and appreciate your feedback. If there is anything we can help you with please don’t hesitate to contact us directly. Thank you again for your support.
Excellent excellent excellent excellent excellent
Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent that’s all i can say, great service
Excellent excellent excellent excellent excellent
Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent that’s all i can say, great service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are delighted to hear about your outstanding experience with us, Fernando. We appreciate you taking the time to share your feedback. It means so much to our team at Midway Nissan to know that we provided you with great service that exceeded your expectations. Thank you for choosing us and for your wonderful recommendation.
I always have a good experience w/Midway Nissan.
I always have a good experience w/Midway Nissan. Polite, courtesy &communicates the total service
I always have a good experience w/Midway Nissan.
I always have a good experience w/Midway Nissan. Polite, courtesy &communicates the total service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate your kind words about your consistent positive experiences with us. It means so much to hear that our team provides the courteous and communicative service you deserve. Your feedback about our polite approach and clear communication regarding your complete service needs reinforces our commitment to treating every customer with respect and transparency.
Victor Bustos 111 and his team were very knowledgeable,
Victor Bustos 111 and his team were very knowledgeable, professional yet friendly, and helpful throughout the entire process. Martha made the rental experience stress free and worthwhile. I would recommend this team in a heartbeat. Keep on with the good work 🙌🏾🙏🏽
Victor Bustos 111 and his team were very knowledgeable,
Victor Bustos 111 and his team were very knowledgeable, professional yet friendly, and helpful throughout the entire process. Martha made the rental experience stress free and worthwhile. I would recommend this team in a heartbeat. Keep on with the good work 🙌🏾🙏🏽
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you immensely for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with such knowledgeable and professional service throughout your entire visit.
Service advisor was professional, detail oriented.
Service advisor was professional, detail oriented. But there is issue with person who performed multi-point inspection. In status report he indicated Brake Fluid change requires immediate attention. We have this advice second time in this dealership. We perform that service 11 months ago in different dealership and both time after advise to change brake fluid in Midway Nissan we recheck fluid condition in other dealership and get answer: your brake fluid does not need any changes. It happed twice! Can somebody explain me what is going on with this kind of “service”???
Service advisor was professional, detail oriented.
Service advisor was professional, detail oriented. But there is issue with person who performed multi-point inspection. In status report he indicated Brake Fluid change requires immediate attention. We have this advice second time in this dealership. We perform that service 11 months ago in different dealership and both time after advise to change brake fluid in Midway Nissan we recheck fluid condition in other dealership and get answer: your brake fluid does not need any changes. It happed twice! Can somebody explain me what is going on with this kind of “service”???
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
At the same time, we’re very concerned to learn about your experience with the repeated brake fluid recommendations, and we completely understand your frustration. Accuracy and transparency are extremely important to us, and we take situations like this very seriously. We would like the opportunity to review your service history in detail and provide clarity on why these recommendations were made. Please reach out directly to our Service Director, Jamie Roark, at 623-792-2703
Took my new Versa into Midway Nissan for its first
Took my new Versa into Midway Nissan for its first service appnt since purchasing a few months back. They were finished much earlier than expected. George was extremely helpful. I will be coming back for all my service visits.
Took my new Versa into Midway Nissan for its first
Took my new Versa into Midway Nissan for its first service appnt since purchasing a few months back. They were finished much earlier than expected. George was extremely helpful. I will be coming back for all my service visits.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great service.
Great service. Got my truck in on time and got it out sooner than expected. Overall great experience.
Great service.
Great service. Got my truck in on time and got it out sooner than expected. Overall great experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you immensely for sharing your positive experience with us. We are thrilled to hear that you received excellent service and that your truck was handled efficiently. It's wonderful to know that we were able to complete your service ahead of schedule while maintaining the quality you expected.