Reviews
The team at Henry Brown is the best in the business, not
The team at Henry Brown is the best in the business, not another dealer that comes close!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
The best dealership to work with!
The best dealership to work with! Ben is always great. Have been purchasing vehicles thru him for almost 20 years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Trust Rob Upchruch, sales manager at Henry Brown Buick.
Trust Rob Upchruch, sales manager at Henry Brown Buick. I had a service bill for $201 that I was expecting to pay $151.87 for. I wanted my A/C charged. The service department charged for the regular A/C service on my 2014 Buick Enclave, but all I wanted was the freon put in. I talked to Rob and he understood my concern. He not only lowered my bill to what I expected to pay, the $151.87, but adjusted it due to my old age I think, I'm 77. My new bill was $139.83. Thank you very much Rob Upchurch, you are a great guy. For us living on our social security income, every dollar counts. Thank you Rob.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Best salesman in the state.
Best salesman in the state. This is the 7th vehicle we’ve purchased from Blake, he’s easy to deal with and knows how to take care of his customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with Blake. We're glad to hear he delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Great dealership!
Great dealership! Had a great buying experience and even better service experience. Blane answered my questions and my concerns were taken care of without issue. I’m a customer for life, thanks Henry Brown!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us, Ryan! We're happy to hear it went well and truly appreciate your feedback. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Went ok, was confused on some of the paperwork.
Went ok, was confused on some of the paperwork. Went back and had them explain the issue. Only thing was they bever told us that the intrest rates were at over 9%. With my credit rating is quit high they could of gotten us a better interest rate. Really not happy about that. Then we had to bring the vehicle back, service was quick to find the problem. Will have to wait about a month to get it fixed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Michele. We appreciate your review. We'll be sure to share your feedback with our crew. We look forward to continuing to serve you.
It was not a good experience I felt like I was dealing
It was not a good experience I felt like I was dealing with a bunch of underhanded car salesman to say it nicely.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Paul, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Always appreciate the professional help from Blain,
Always appreciate the professional help from Blain, Bryan, and Ben. Great sales and service team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Troy, Thank you for your business and this review. We're happy to hear Bryan, Ben, and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Great people working there.
Great people working there. Hope they will take care of us for as long as we have the truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
everyone was very knowledgeable.
everyone was very knowledgeable.and very helpful this was my second time purchasing a vehicle we were very satisfied
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new purchase! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!