Reviews
Great car buying experience
I enjoyed dealing with my salesman, Hugh Dragon. He was very kind and not overbearing. I did not feel pressured and he took the time to answer all my questions. Everyone was very friendly and the management team was great as well and I am very satisfied with my lease agreement!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing about your experience with us, Brenna. Hugh is an asset to Tempe Chrysler Dodge Jeep Ram and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. If you have any questions or concerns, please do not hesitate to come see us. Mike Breyfogle - General Manager - mikeb@tempedodge.com
Remarkable experience
Professional no-nonsense negotiations and support....have actually purchased two vehicles from you in the past 3 months...Worked with John Gatz each time. I'm 54 and have never owned a Chrysler product....now I own two in the past 3 months......great product and great people to work with. It was actually enjoyable....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Super Experience
Friendly service, communicated options and followed up on questions, on line booking of appointment, car wash, clean waiting area with Internet connected terminals, coffee, donuts, and other drinks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
Brian scarborough really made sure he knew what we wanted and didn't push us into anything. He took his time and didn't rush us to make a decision. This is our second time back and worked with Brian both times.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I would like to express our sincere gratitude both for your loyal business and for taking the time to write this great review. Brian is a valued member of our team and its a delight to know that he has helped to proudly represent our dealership throughout your vehicle purchases. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Mike Breyfogle - General Manager - mikeb@tempedodge.com
Fantastic customer interaction
We LOVED Carl Brown. He was genuine, kind, helpful, attentive, hilarious and knowledgeable. Also, Kiko was EXTREMELY helpful during the financial process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michelle, It is wonderful to hear that Carl was able to provide you with a great experience. We really appreciate this feedback and we will share it with them. Thank you, and if you have any questions, please feel free to contact us. Mike Breyfogle - General Manager - mikeb@tempedodge.com
This dealer is different! I HIGHLY recommend them
I walked away from a deal I was working at a Dodge dealership in Gilbert, AZ. I just felt like I wasn't getting the best deal and that there were hidden charges that the sales guy wasn't being straight forward about. You know that feeling you feel like somebody is about to steal from you? My trade in was worth more and I had researched it relentlessly. I understand they need to make money... but, I definitely felt they were pushing me to go with a car and a price just to close the deal and make their numbers..... I am not dumb and I researched online for months, before I got there... So I left. I knew of Tempe Dodge, as I had used them for service so I went to see them. The GM, Mike Breyfogle and one of his sales guys, Andrew Harper took great care of me and walked me through all the details I had questions on. I asked them to go through the numbers a couple of times, just so I didn't feel like I was being taken and they were very transparent. I know car dealers need to make money on the cars they sell. I understand that and I am more than happy to pay someone if I don't feel like I am dealing with a shady dealer. I get (for the most part) how they make money. The difference in pressure I felt between the two dealers was huge. I felt so much more comfortable dealing with the Tempe Dodge staff. I feel like they took the time I needed to walk through the numbers (a few times, since I had my guard up) and they really showed me line by line what I was getting and what I was paying for. I went to the finance salesmen and he walked me through the same numbers. There was nothing added that I didn't know about, just the same... He of course has a the items you can buy from him, like the extended warranty, the Gap insurance, but he was no pressure, easy to talk to. The car was set up for me... my phone was paired with the blue tooth, the features of the car were explained and I really felt good when I left. I HIGHLY recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this review. We really appreciate you leaving us your feedback. We are very pleased to hear that we could make your car shopping experience so hassle free and wonderful. Thanks for the recommendations and if you need anything else in the future please feel free to come back and visit us any time. We hope to see you back in again soon. Mike Breyfogle - General Manager - mikeb@tempedodge.com
excellent service, very professional establishment
Very friendly sales personnel with a non pushing approach. Great selection of vehicles for any buyer. Would definitely recommend to friends looking for a vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service !!!!
I went to other Kia dealers in the valley and they were so pushy I liked how you guys just let me look and if I had questions you guys new the answers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
All about right car and best deal
The sales representative and manager seemed very focused on finding the right car and addressing any concerns or obstacles to making the deal.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your experience with us was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we are glad that you are enjoying yours. We look forward to seeing you again. Mike Breyfogle - General Manager - mikeb@tempedodge.com
Nicholas Dembicky
We had been looking for a car for months and were EXHAUSTED with the car buying experience! Nicholas made our experience AWESOME!! It was the BEST service we've ever had when purchasing. We would recommend him to anyone and we will definitly go back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Nicholas was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we are glad that you are enjoying yours. We look forward to seeing you again. Mike Breyfogle - General Manager - mikeb@tempedodge.com
