Reviews
So fast and friendly they told me exactly when my car...
So fast and friendly they told me exactly when my car would be ready. Always take car to Kia
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I look forward to calling your dealership and am very...
I look forward to calling your dealership and am very pleased when service writer Jaime friendly voice recognizes me and sets my appointment. It’s a pleasure to have hive greet me by name when I arrive. I consider him to be my friend and drive an hour each way for my service.and to be treated in a way that is very uncommon in business today. He always reviews the work done and upcoming service needed. My car has only been serviced at Tempe Kia, promptly as I wait in your dealership. This is my second Kia to be cared for by Jaime. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Polite and faster than expected. Offered to wash car but I declined. I was also offered water to drink. The process was easy to submit an appointment online
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bait and Switch
Clear bait and switch. They show a price for a car online. It is sold, and then they offer a price with a "market adjustment" for $10k more. Not sure how that is legal.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great service Adviser
We have two vehicles we have serviced at Tempe Dodge. I take them there because our service adviser is kind and honest. I don’t feel gouged. He addresses the issue and brings any other potential problems or recalls to my attention. I appreciate David.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
customer
Good service, friendly and knowledgeable people, care about their customers and are helpful. Dealership is clean and orderly and customer friendly. Always gives good service.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
customer service
service was great, liked the fact dealer paid for lyft since service was going to be about 2.5 hours. csr was very helpful, clean facility
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Owner
Outstanding service very quick and completed timely. I would recommend this dealership to others When we purchased our Jeep also experienced outstanding service. Nothing else to add at this time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Exceptional
This was my 4th interaction with Tempe Jeep, Chrysler. The 1st is when I purchased my Jeep Wrangler. The 2nd, 3rd and 4th were all routine service related. All visits were met by very professional advisers who were knowledgeable about the specifics of my vehicle and eagerly answered my inquiries. I would highly recommend this dealers service department to any appropriate vehicle owner regardless of where their vehicle was purchased.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome Service
Sarah was so friendly and helpful she knew what I needed and pulled up my maintenance plan in less than 1 minute also courtesy washed the bird poop off my car the oil change process was faster than anticipated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
