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Tempe Kia

(2,144 reviews)
Visit Tempe Kia
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–3:00pm
Sunday 10:00am–6:00pm Closed
2013 state dealer award
View 4 awards
2013 state dealer award
2023 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award

Reviews

(2,144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tempe Kia from DealerRater.

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So fast and friendly they told me exactly when my car...

So fast and friendly they told me exactly when my car would be ready. Always take car to Kia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I look forward to calling your dealership and am very...

I look forward to calling your dealership and am very pleased when service writer Jaime friendly voice recognizes me and sets my appointment. It’s a pleasure to have hive greet me by name when I arrive. I consider him to be my friend and drive an hour each way for my service.and to be treated in a way that is very uncommon in business today. He always reviews the work done and upcoming service needed. My car has only been serviced at Tempe Kia, promptly as I wait in your dealership. This is my second Kia to be cared for by Jaime. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Polite and faster than expected. Offered to wash car but I declined. I was also offered water to drink. The process was easy to submit an appointment online

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bait and Switch

Clear bait and switch. They show a price for a car online. It is sold, and then they offer a price with a "market adjustment" for $10k more. Not sure how that is legal.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great service Adviser

We have two vehicles we have serviced at Tempe Dodge. I take them there because our service adviser is kind and honest. I don’t feel gouged. He addresses the issue and brings any other potential problems or recalls to my attention. I appreciate David.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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customer

Good service, friendly and knowledgeable people, care about their customers and are helpful. Dealership is clean and orderly and customer friendly. Always gives good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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customer service

service was great, liked the fact dealer paid for lyft since service was going to be about 2.5 hours. csr was very helpful, clean facility

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Owner

Outstanding service very quick and completed timely. I would recommend this dealership to others When we purchased our Jeep also experienced outstanding service. Nothing else to add at this time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Exceptional

This was my 4th interaction with Tempe Jeep, Chrysler. The 1st is when I purchased my Jeep Wrangler. The 2nd, 3rd and 4th were all routine service related. All visits were met by very professional advisers who were knowledgeable about the specifics of my vehicle and eagerly answered my inquiries. I would highly recommend this dealers service department to any appropriate vehicle owner regardless of where their vehicle was purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome Service

Sarah was so friendly and helpful she knew what I needed and pulled up my maintenance plan in less than 1 minute also courtesy washed the bird poop off my car the oil change process was faster than anticipated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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