Reviews
Very good customer service.
Very good customer service. Very straightforward showing the results of my vehicle inspection. And as always quick to get me out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review, Owen! We're thrilled to hear you had a great experience with our customer service and appreciate our efficiency. Your satisfaction means a lot to us, and we're here to keep things straightforward and quick for you in the future!
My concern was addressed promptly and the advisor was
My concern was addressed promptly and the advisor was very friendly and informative with recommended services
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We're thrilled to hear that your concerns were addressed quickly and that you had a positive experience with our advisor. Your satisfaction means a lot to us!
Pulled the car in got taken care of right away.
Pulled the car in got taken care of right away. Got a phone call right away. My car was ready to be for pick up. It was fast and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're thrilled to hear that you had a fast and easy experience with us. Our team works hard to ensure prompt service, and it's great to know it made a positive impression. We appreciate your support!
Salesperson Earl Peters went the extra mile.
Salesperson Earl Peters went the extra mile. We will refer him in the future. Any issues that came up he resolved them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks! We're thrilled to hear about Earl's exceptional service. Going the extra mile for our customers is what we strive for. We appreciate your support and look forward to serving you again in the future!
They charge extra for credit card payments.
They charge extra for credit card payments. They put wrong oil change sticker on my car windshield and they did not take complaints seriously. Definitely not to buy from that dealership
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We understand that unexpected charges and small oversights can be frustrating. While we do offer multiple payment options to accommodate our customers, we’d be happy to discuss this further. Feel free to reach out to Jimmy, Service Manager, at cbtservice@vtaig.com for more details.
efficient, helpful a gold star for caesar and for the
efficient, helpful a gold star for caesar and for the rental car fellow that's all
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review! We're thrilled to hear you had a great experience with Caesar and our rental car team. Your feedback means a lot to us, and we appreciate your support!
The worst service experience I’ve ever experienced and
The worst service experience I’ve ever experienced and will never return to this dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing quality service is important to us, and we take feedback like yours seriously. If you would be open to sharing more details about your visit, we would appreciate the opportunity to address your concerns. Please feel free to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com so we can better understand what went wrong.
I had the car evaluated.
I had the car evaluated. I will be taking it in for a follow up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We're glad to hear you had a positive experience with the evaluation. We look forward to assisting you with the follow-up and ensuring everything goes smoothly.
ALI SROWJYYYYY!
ALI SROWJYYYYY!!! THE BLESSING IN DISGUISE!! I truly couldn’t have done it without you! Thank you for all the assistance and making this possible. First car, 2025 IN 2025… highly recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael, we're thrilled to hear about your first car experience! Congratulations on your 2025 model—it sounds like an exciting journey ahead. Thank you for the glowing recommendation and for trusting us to be part of it! Enjoy the ride!
I bought my first Toyota at Camelback Toyota.
I bought my first Toyota at Camelback Toyota. My family has bought several cars from this dealership. We bring our cars there for service. Lately I feel you are not looking out for the customer. Especially adding the 3% fee if using a credit card. That cost should NOT be placed on your customer. Also I feel there is a big push for your advisors to push additional services. My trust for this dealership has started to waiver. I still want the work on my vehicle to be done by a certified Toyota technician but it makes it difficult to continue. Thank you for listening.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your feedback. We appreciate your loyalty and understand your concerns regarding the credit card fee and service recommendations. Your trust is important to us, and we’re committed to improving your experience. We’ll take your comments to heart as we move forward.