Reviews
Immediate Appointment
I appreciated that I could book that same day for a broken seat belt, and it was fixed (along with a recall).
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Megan! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600
Great service
I just like the friendliness of the service department and that they remember my name
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day, Susan. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600
Great service
Courteous, prompt service. The individual I spoke with understood exactly what we needed checked over on the vehicle. We've taken our vehicles to this location several times, and have always been satisfied with the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michelle, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600
Great service
Quick, friendly service in all areas from scheduling, service, consulting with customer, to making payments. Facility is very clean with plenty of sitting areas while waiting for vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I appreciate you for letting others know about your experience, Janice! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600
Great experience
Fast friendly service. All employees were helpful. Waiting area is clean and comfortable. Price was good, I enjoy the vet discount.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Stephie! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600
Friendly service the why I come back to this locat
Friendly people great service, the reason why I keep coming back to your location. Staff listens and pays attention to the client.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mauro, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600
Clean, friends and timely
Friendly service people, nice waiting area. I like the clean tables and the comfortable lounge chairs. The restroom was very clean also.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough, Kenneth! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Beck Toyota again! Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600
Great Service Oil Change
Fast service, close to home, employees are professional with the clients. Price was exactly as I was quoted on the phone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I appreciate you for letting others know about your experience, Cynthia! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600
Amazing Service
The ladies and the staff are very patient and kind and willing to help me. The Toyota located on 116th St. could take lessons from Beck Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave a positive review, Jay! I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, Chris Baker, Customer Relationship Manager, cbaker@becktoyota.com, 317-883-8121
Great service
Everyone is always so nice, professional, work is done at a reasonable time. I also like how it’s always transparent what the prices are.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone, Joan. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600