Reviews
Oil change
I was completely satisfied with my oil change. And I will continue to receive my oil changes on my car with the Nissan branch. Thank you very much for your service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Found car through web search
Liked our sales person (Steve) but the manager that we had to talk price with was condescending and had that typical ‘used car salesman’ vibe. Finance manager was helpful.
- Customer service 4.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steve is wonderful! I'm glad that he was very helpful. Our goal is to make sure that you're very satisfied with your purchase all the way around. Please feel free to reach out to me if you'd like to speak with me regarding your experience! Best, Kelly Cain Owner Loyalty Manager 317-204-6255
Excellent service!
I have had this car for three years and same issue. Car has been in Avon shop at least ten times and they could not figure out the issue. They did!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so glad we were able to help you with your service needs! Please don't ever hesitate to call with any questions, we're here to help. We wish you many more miles of driving happiness and look forward to seeing you at your next visit!
Service Department
The service on the vehicle was great, however the lady sitting the serivce area was extremely rude and off putting. Once she detected my attitude getting to the same level of hers, she lightened up. However, the experience was already had. Unsure if I will be back.
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're very sorry to hear about your recent visit. I would like to hear a little bit more about this situation. Please feel free to reach out to me directly to chat more, as we're always looking to improve for our customer's satisfaction. Kelly Cain - Owner Loyalty Manager 317-204-6255
Nissan
Excellent from start to finish. Love my new car. Everyone was completely dedicated to meeting my needs. They had a huge selection of new cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mary Ann, It was a pleasure meeting you the other day. We're so happy you were pleased with your experience at Andy Mohr Nissan and your new Rogue Sport. Please don't hesitiate to reach out for anything at all! Enjoy many miles of happy driving! Kelly Cain, Owner Loyalty Manager
Collision Center
I bought my Chevy Cruz at Andy Mohr Chevy and was very satisfied. When my car was damaged I chose Andy Mohr Collision Center. They were very nice, excellent repair and finish of my car's front end.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Having an accident is NEVER fun! We're so pleased that the Andy Mohr Collision Center was able to make it an easy process and make your vehicle look brand new again! Thanks, Paul, for your review!
Customer
Excellent service from Mr Coston and manager at the dealership. I liked the honesty, price, and the trade in value I was given. Good job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review! Steve is an excellent sales representative and we're lucky to have him here. We're so glad you're happy with your new vehicle. Many miles of happy driving, and welcome to the Andy Mohr Nissan Family! - Kelly Cain, Owner Loyalty Manager
Car service department did great work timely
My car was due for oil change and tires needed to be checked everything was done in about an hour great service and they washed my car as well
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Larry! Thank you for your review and for your loyalty. We look forward to seeing you back in our service department at your next oil change! Kelly Cain - Owner Loyalty Manager
Customer service
First and foremost I chose Andy Mohr because it was a name hopefully recognized. Dealing with Andy Mohr over the course of two and a half weeks I was called for an update on my vehicle once. Calling the shop always resulted in I was going to give you a call later or I was busy. This resulted in frustration!! after receiving my vehicle after being delayed three times and not being able to extend my rental car. The quality of service was good! Nonetheless if they gave better status updates they receive better ratings.
- Customer service 2.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tyren! I looked within my customer database for your information so that I could reach out, but I was unable to find you. If you wouldn't mind reaching out today or when you have a free moment, I'd like to get a bit more information about your experience so that we may improve our process for you and other customers in the future. We apologize for any frustration your experience may have caused and look forward to being better in the future. Kelly Cain, Owner Loyalty Manager - 317-204-6255
Best in the business
You'll not find a better group of people got any of your needs. Best customer service, experience, and facilities I've ever had the pleasure of experiencing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ethan! Thank you for your kind words. We're so happy that you're happy with your experience at Andy Mohr Nissan. We look forward to seeing you here next time. Kelly Cain, Owner Loyalty Manager - 317-204-6255