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Don Hinds Ford

(672 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (317) 576-4390 (317) 576-4390
Used (317) 348-4447 (317) 348-4447
Service (317) 348-2470 (317) 348-2470

Reviews

(672 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Nice waiting area and everyone was very courteous and

Nice waiting area and everyone was very courteous and helpful. I would definitely recommend Don Hinds Dealership to anyone who is looking for a vehicle or for service on their own vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Still waiting on my tire.

Still waiting on my tire. Pressure sensor for my car. They are telling me it is on back order.since 2/24/2025.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are so disappointed to learn of this situation you have described. Please reach out to us at (317) 849-9000 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

Very please with my purchase of a preowned KIA Sorento

Very please with my purchase of a preowned KIA Sorento SX. My salesperson, Scott Burton answered all my questions and I left with a full tank of gas!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Kerry was knowledgeable about the Ford Bronco sport.

Kerry was knowledgeable about the Ford Bronco sport. He helped us compare the 2024 and 2025 models to get the right vehicle for us. He was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Rhonda, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I purchased my second new vehicle from DHF.

I purchased my second new vehicle from DHF. Michael Nelms helped me through everything both times. It feels like you’re visiting a friend, I highly recommend visiting Michael the next time you’re looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Don Hinds Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

Recently purchased a Ford Bronco Sport.

Recently purchased a Ford Bronco Sport. Our salesman, Michael Nelms, worked with us to find the perfect car for us. Mike was pleasant, friendly, courteous and easy to work with. Would recommend Mike to my family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff supportive during your experience he Don Hinds Ford Inc. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Dealer response

Hi, we're happy you found our staff supportive during your experience he Don Hinds Ford Inc. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Excellent service always helps with questions and always

Excellent service always helps with questions and always gives service with a smile thank you again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jerry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I had a great experience buying a used Ford Edge.

I had a great experience buying a used Ford Edge. The whole process was professional and thorough. Very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gary, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Gary Hannah was a great salesman to work with.

Gary Hannah was a great salesman to work with. The dealership is a very nice dealership. Our financing was simple and at a really great rate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

I bought a used Ford Edge at Don Hinds Ford.

I bought a used Ford Edge at Don Hinds Ford. I was assisted and guided by Gary Hanna during the sales process. He was responsive and helpful. I felt I was treated fairly and with respect during the process. I wish him well and wish success for the entire team at Don Hinds. Good old fashioned customer service is hard to find today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!