Reviews
Looked at the car and drove it.
Looked at the car and drove it. Really loved the car. Made an offer and the salesman said no. That was it. We left and half way home they countered by text. Mind you I live 2.5 hours from there so definitely not turning around to counteroffer. Not the way I would do business. I would go somewhere else.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience.
Great experience. The process was smooth and efficient. Tom was very helpful and did exactly what he said he would do.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Picked up my new X5 M60 this week and couldn't be more
Picked up my new X5 M60 this week and couldn't be more thrilled about the car but the ordering, purchasing and delivery processes were smooth and easy. Best experience ever! Tom and Jim went above and beyond to ensure that I would never go anywhere else for my BMW! Tony from service even heard me in the showroom and came around to say hello. See Tom Madlem for a test drive soon!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Words could never express how awesome my experience was
Words could never express how awesome my experience was with Tom Madlem when buying my new (and now beloved) BMW M340i. He was an absolute pleasure and made the entire process so smooth and enjoyable that I opted to have my car sent to this dealership and drive an extra 6 hours roundtrip just to give him the commission! I highly recommend Tom, and Dreyer & Reinbold of Greenwood as a whole!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just purchased a BMW X3 and had the pleasure of working
I just purchased a BMW X3 and had the pleasure of working with Tom Madlem. He was great to work with and very knowledgeable about the BMW product. I would highly recommend Tom Madlem and the rest of the staff at Dreyer & Reinbold BMW South.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our experiences at Dreyer & Reinbold BMW South have
Our experiences at Dreyer & Reinbold BMW South have always been excellent (we previously purchased an X5 there 10 years ago and had it serviced there). But the assistance we received from Tom Madlem during our recent purchase of a new X5 was next-level exceptional. Tom carefully guided us through the latest options. He is extraordinarily knowledgeable about the vehicle and answered our questions during our decisions. We hoped to have the car delivered before an upcoming road trip vacation, and the entire team made certain that happened. The financing process was also well done. If you are considering purchasing one of these beautiful vehicles or any BMW vehicle, we highly recommend reaching out to Tom. - Jeff and Cathy Owen
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom & Chad were great to work with!
Tom & Chad were great to work with! I feel like I was listened to and not patronized. I was dreading the entire car buying experience, but these 2 gentlemen made it a pleasant experience. Would recommend this dealership and both Tom & Chad!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom Madlem from BMW South was absolutely incredible!
Tom Madlem from BMW South was absolutely incredible! Very professional and went above and beyond with excellent customer service. I recently purchased a new BMW X3 ~I would highly recommend Tom for any new car needs. From start to finish/ it was super easy and smooth. He really is the real deal! I couldn’t ask for nicer guy. Thank you Tom!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom Madlem is a breath of fresh air when it comes to
Tom Madlem is a breath of fresh air when it comes to buying a car! It was FUN instead of stressful! I will be a lifelong customer, and I work in the industry, have many connections and have been wowed by a complete stranger. He is truly one of a kind and the difference is that he was honest and direct.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service.
Excellent customer service. They explain what they are going to service and the cost up front. Very kind people.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
