Reviews
I had a 10 plus rating with Salesman Alex.
I had a 10 plus rating with Salesman Alex. He and the finance manager Brian, also wasa 10plus, were extremely courteous, knowledgeable, patient and all about professionalism in the purchase of my new vehicle. I drove 156 miles to buy and I'd do it again. Thanks for your hospitality!!
I had a 10 plus rating with Salesman Alex.
I had a 10 plus rating with Salesman Alex. He and the finance manager Brian, also wasa 10plus, were extremely courteous, knowledgeable, patient and all about professionalism in the purchase of my new vehicle. I drove 156 miles to buy and I'd do it again. Thanks for your hospitality!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for driving such a long way to work with us at Eastgate Chrysler Jeep Dodge Ram. We’re pleased that our team provided courteous and professional service during your vehicle purchase. Best wishes with your new car!
Dealership is very helpful and knowledgeable on product.
Dealership is very helpful and knowledgeable on product. Stayed late to help with purchase of truck.
Dealership is very helpful and knowledgeable on product.
Dealership is very helpful and knowledgeable on product. Stayed late to help with purchase of truck.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad our team could assist you with your truck purchase. Thank you for choosing Eastgate Chrysler Jeep Dodge Ram, and take care.
Most friendly and supportive .
Most friendly and supportive . I really appreciate it and I will definitely recommend my friends
Most friendly and supportive .
Most friendly and supportive . I really appreciate it and I will definitely recommend my friends
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to hear that you felt supported by our team at Eastgate Chrysler Jeep Dodge Ram. Thank you for your kind words and recommendations.
I'm writing to compliment Matthew Lange on providing me
I'm writing to compliment Matthew Lange on providing me with the best car buying experience I've had as a Car Buyer. It was a pleasure to work with him. Sincerely, Danny O. Jones
I'm writing to compliment Matthew Lange on providing me
I'm writing to compliment Matthew Lange on providing me with the best car buying experience I've had as a Car Buyer. It was a pleasure to work with him. Sincerely, Danny O. Jones
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're grateful for your kind words about our team here at Eastgate Chrysler Jeep Dodge Ram. We hope you enjoy your new car, Danny. Take care!
Scott Wentz and Tim Rand and Brian Brooks and Matt were
Scott Wentz and Tim Rand and Brian Brooks and Matt were great and very helpful. I would buy here again.
Scott Wentz and Tim Rand and Brian Brooks and Matt were
Scott Wentz and Tim Rand and Brian Brooks and Matt were great and very helpful. I would buy here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive experience with our team at Eastgate Chrysler Jeep Dodge Ram. We wish you well and hope to see you again in the future.
We are very grateful to Eastgate!
We are very grateful to Eastgate! They were able to help us in a very difficult situation. Our van developed a serious problem while we were traveling through Indianapolis trying to reach my mother’s home in Eastern Ohio for Christmas. The van could not continue to be driven safely without repairs. The problem happened on a Sunday evening, and no service centers were open. We stayed at a hotel and showed up at Eastgate when the service department opened at 7:30 am on Monday, December 23 with our two kids and a van full of luggage and Christmas gifts, desperate for help. The technicians and staff were wonderful. They had the repairs completed by lunchtime, and we had a nice, comfortable place to wait with coffee, water, wi-fi, charging stations, etc. And the cashier went above and beyond to help us out when we had difficulty with one of the vending machines. We are very thankful for all the technicians and staff who squeezed us in between all their pre-scheduled appointments. They made a bad situation better and brought us peace of mind after we had a lot of anxious moments the day before. Thank you!
We are very grateful to Eastgate!
We are very grateful to Eastgate! They were able to help us in a very difficult situation. Our van developed a serious problem while we were traveling through Indianapolis trying to reach my mother’s home in Eastern Ohio for Christmas. The van could not continue to be driven safely without repairs. The problem happened on a Sunday evening, and no service centers were open. We stayed at a hotel and showed up at Eastgate when the service department opened at 7:30 am on Monday, December 23 with our two kids and a van full of luggage and Christmas gifts, desperate for help. The technicians and staff were wonderful. They had the repairs completed by lunchtime, and we had a nice, comfortable place to wait with coffee, water, wi-fi, charging stations, etc. And the cashier went above and beyond to help us out when we had difficulty with one of the vending machines. We are very thankful for all the technicians and staff who squeezed us in between all their pre-scheduled appointments. They made a bad situation better and brought us peace of mind after we had a lot of anxious moments the day before. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad we could assist you at Eastgate Chrysler Jeep Dodge Ram, especially during such a stressful time. Your kind words mean a lot to our team, and we're sincerely pleased that everything worked out smoothly for your trip. Safe travels to Ohio.
After years of excellent service from the service
After years of excellent service from the service department, decided to trade for new vehicle. Sales stuff support was superb! Enjoying my new Jeep with all the tech goodies.
After years of excellent service from the service
After years of excellent service from the service department, decided to trade for new vehicle. Sales stuff support was superb! Enjoying my new Jeep with all the tech goodies.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for acknowledging the superb support from our team. We're pleased to know you're enjoying all the tech goodies in your new Jeep from Eastgate Chrysler Jeep Dodge Ram. Wishing you many pleasant journeys ahead!
Quick response.
Quick response. Fairly typical internet interaction with dealership sitting on a 2-yr old "new" vehicle in stock with 2 yrs of lot-rot on it. Not willing to really talk any sort of actual deal or negotiation, stuck with their price in mind ignoring the cars.com vs dealer website financials vs KBB's crazy numbers for the same vehicle. I rate them as "typical" new car dealer. Only thing I didn't get to was the old "4-square".
Quick response.
Quick response. Fairly typical internet interaction with dealership sitting on a 2-yr old "new" vehicle in stock with 2 yrs of lot-rot on it. Not willing to really talk any sort of actual deal or negotiation, stuck with their price in mind ignoring the cars.com vs dealer website financials vs KBB's crazy numbers for the same vehicle. I rate them as "typical" new car dealer. Only thing I didn't get to was the old "4-square".
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello, We take your feedback very seriously here. I would like the opportunity to speak with you about your recent experience with our Sales Team regarding the price of a vehicle that you had an interest in. If you would kindly contact me directly at a time that works best for you, it would be greatly appreciated. Thank you, Tammy Skelton Customer Relations Manager tskelton@eastgateauto.com 317-352-7076
The service department is amazing!
The service department is amazing!! The service manager is the best service person I have ever worked. I drive an hour to have my car worked on because of the service department and the manager. I trust their work 100%. I have also brought my cars here for 30 yrs and have always had excellent service. I will continue to drive an hour one way to do all my business at Eastgate.
The service department is amazing!
The service department is amazing!! The service manager is the best service person I have ever worked. I drive an hour to have my car worked on because of the service department and the manager. I trust their work 100%. I have also brought my cars here for 30 yrs and have always had excellent service. I will continue to drive an hour one way to do all my business at Eastgate.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your loyalty and trust in Eastgate Chrysler Jeep Dodge Ram. We're glad our service department consistently meets your expectations over the years. Drive safely, and we look forward to continuing to serve you.
Thank you.
Thank you. This was a great job . Very hard to get parts. We will use you for farther Service.
Thank you.
Thank you. This was a great job . Very hard to get parts. We will use you for farther Service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eastgate Chrysler Jeep Dodge Ram is pleased to hear you're satisfied with our service. We will strive to improve parts availability moving forward. Thank you for choosing us for your future needs.