Reviews
If you want 1 star service this is the place.
If you want 1 star service this is the place. Tell me they will fix the camera then after papers are signed state camera works as it was designed. Even though they know it’s not working the way it was originally. Terrible Service. Will be taking my business to Stanley Chevrolet from now on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Derick, Thank you for sharing you review. We apologize for any inconvenience you experienced with your camera issue. Our aim is always to provide top-notch service and ensure customer satisfaction. It's disappointing to hear that we fell short of your expectations in this instance. We would like to speak with you further about your camera. We will be reaching out, but if you haven’t heard from us yet, please contact me at your convenience. Jason Horack, Executive Manager, 317-674-1400
Darrell Lee has been the absolute best to work with over
Darrell Lee has been the absolute best to work with over the years. He knows what I am looking for and gets it done each and every time. I will always go back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would recommend Hare Chevrolet any day!
I would recommend Hare Chevrolet any day! They were so accommodating, so helpful and literally, no pressure whatsoever. We have purchased a ton of vehicles over the years, and this has been one of the best experiences. MANY thanks to Joe Meanor our sales rep and Bryan Mattews our finance manager for such an easygoing process!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark & Wanda, thank you for taking the time to leave us this positive review! Have a wonderful day!
Very friendly and easy to deal with.
Very friendly and easy to deal with. Got the car on the same day as test drive
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
On 12/27/21 I paid Hare Chevrolet 6964.
On 12/27/21 I paid Hare Chevrolet 6964.21 for new transmission and new tires. Before we left the dealership, we realized the remote start didn't work. The mechanic came out with a gadget and reset the remote start. We went to lunch and when we came out the restaurant we realized that the remote start didn't work again. We took the car right back to Hare Chevrolet. The next day on 12/28/21 Hare Chevrolet called and said the car would be ready that evening. Around 4pm Hare Chevrolet called and said my car had been totalled. The mechanic was test driving the car and someone t-boned my car. I have made a couple attempts to recieve my payment back. The GM says the service was complete and sent me a copy of my receipt. I have explained to the GM of Hare Chevrolet that I don't know if the service was complete because I had to return the car back to Hare. The GM feels that the person who totalled my car is responsible. I have explained to the GM the insurance company paid out what the car was worth, not for past or ongoing repairs. I had the car for 1 hr and 30 minutes before returning the car back. The car was in Hare Chevrolets possession when it was totalled. The car service was not complete, therefore I should be reimbursed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Vince was incredible!
Vince was incredible! We purchased a new vehicle in September and unexpectedly needed a new vehicle in October. Went straight back to Hare Chevrolet and Vince in October and purchased another new vehicle! Great experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tires
We have 29 thousand miles on a 2919 equinox and the Michelin tires are thread bare. We were told the warranty is 3 years on the tires. On checking with Michelin they said it should be six. We have bought all our cars at HARE FOR YEARS but never again. Their service has been nil.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Walt, I'm sorry to hear about the issues you've encountered with the Michelin tires on your 2019 Equinox and the concerns regarding the warranty. It's disappointing to hear that you were given conflicting information about the tire warranty. We understand how important it is to have accurate and clear information, and I'm sorry for any confusion or inconvenience this may have caused. We would like to answer any questions you have and hopefully restore your faith in. We will be reaching out, but you can also contact me. Jason Horack, Executive Manager, 317-674-1400
Service of 2500
It?s a great dealership. Scheduled service for my 2500 HD but found out that even though I had a scheduled time they didn?t have a diesel technician available and it would take a few days to even look at the truck. The service advisor did arrange for a rental car after I let them know I had to have a vehicle and could not be without. Overall it was a good experience. Would recommend over other dealerships that I have been too.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brian, We thank you for taking the time to leave your review. We appreciate your understanding, but do apologize for the inconvenience that was caused by not having a diesel technician available. I would be happy to speak with you further about this issue. We will be contacting you, or if you haven’t yet heard from us, you can contact me directly. Jason Horack, Executive Manager, 317-674-1400
Hare Chevrolet car repair
A check engine light came on. It was diagnosed quickly. We had a little issue with determining the exact cost of the repair and we had to move the date the car would be done twice. But they had a shuttle and cost AND financing were worked out. I use HARE because they are reliable. The dealership where I bought to car has a service department that, well, doesn't fix things. You are always bringing the car back to them. Hare is dependable.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Thank you Travis and Shawn for ALWAYS taking care of my
Thank you Travis and Shawn for ALWAYS taking care of my daughter and me! You 2 are awesome!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair

 
         
           
       
           
           
          