Reviews
Mike made everything really simple for us and the entire
Mike made everything really simple for us and the entire staff were very nice! I would definitely recommend Tom Wood Subaru to anyone looking to purchase a new or user Subaru! 5 stars!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are so glad to hear that Mike delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Tom Wood Subaru!
What a pleasant experience dealing with Mike Danielson
What a pleasant experience dealing with Mike Danielson and the Tom Wood team. Mike went the extra mile and made our purchase smooth and easy 👌. He helped explain all the features with Peg and made us feel very comfortable with our new Outback. Thanks Mike
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like this make our day! We're overjoyed Mike and the rest of the team worked to make your experience seamless. From all of us at Tom Wood Subaru, enjoy your new Subaru Outback!
Tom Wood Subaru is the BEST
Greg at Tom Wood Subaru was the nicest salesman ever. He made the car buying process very easy to understand and helped me to understand the features of my new car. Would highly recommend making an appointment with him if you’re looking for a Subaru!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to read your five-star review! It's wonderful to hear about the excellent service you got from Greg and how easy he made the car-buying process for you. Thank you for taking the time to share your experience, and we hope to see you again at Tom Wood Subaru!
Pleasant Communication
Really communicative. I didn’t feel pressured or swindled (being a young woman). I was able to sit upstairs and continue my work. Really pleasant experience and fair pricing! Even gave my little crosstrek a wash!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linz, thank you so much for highlighting our clear communication and fair pricing. We're glad that you felt comfortable and prioritized here. Thanks for the support and see you next time at Tom Wood Subaru.
The service advisor Wilfred Chan was very attentive to
The service advisor Wilfred Chan was very attentive to the needs of my car, he explains things thoroughly if I need extra work done to me vehicle. I know if I a question he will know the answer, he has even guided me with the parts department. He is definitely a 5 star employee.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Mimi, we're glad Wilfred was able to provide excellent customer service and assist with your vehicle's needs during your recent visit to Tom Wood Subaru. Thank you for your business, and we appreciate your positive feedback!
Tom Wood has impeccable employees and service staff.
Tom Wood has impeccable employees and service staff. They do top quality service and in the best time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are blushing! We're over the moon our team has delivered exceptional and timely service that's earned Tom Wood Subaru your confidence. Thanks for all your support!
Excellent Aercixe
Bought my wife’s 2001 Outback from Tom Wood Subaru new. Helped my daughter buy a used Subaru last year from Tom Wood. Great sales team to work with. No pressure. Have taken our Outback for service multiple times to Tom Wood. Prices are reasonable and the service team is excellent. Was in there yesterday for routine maintenance. Eric Cassidy was my service advisor. Eric provided excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review! Our team strives to provide a stress-free, no-pressure environment for our customers, and it means a lot to hear that this was reflected in your time working with Eric. Drive safely in your Subaru Outback, and we hope to see you back again at Tom Wood Subaru!
2014 Subaru Forester
Had to have rear wheel bearings replaced and am glad I did. My 2014 Forester is MUCH more quiet on highways! First, the bearings were NOT in stock. Once they came in, It took quite a while for them to be replaced, but in the end it was worth it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're thrilled to hear your 2014 Subaru Forester is performing much better since replacing those rear wheel bearings! We apologize for the wait, but we always want to ensure the job is done right. Thank you for choosing Tom Wood Subaru and we hope to see you back again down the road!
Efficient, pleasant staff.
Efficient, pleasant staff. Good communication. Reliable work done in a timely manner. I'm very pleased.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Larry, thank you for sharing your top-notch service experience at Tom Wood Subaru! Come by anytime!
The people there are great!
The people there are great! I’m always told the status of my vehicle and given choices. Never pressure.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are so glad to hear that you had such a successful experience working with the Tom Wood Subaru team. Drive safely, and we hope to see you back again down the road!