Reviews
The process was well explained. The Tech took a video and walked me through all the parts of the review.
The process was well explained. The Tech took a video and walked me through all the parts of the review.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We are glad to hear that you are feeling confident about your vehicle and hope you share any future needs with Tom Wood Subaru. Safe travels!
Came for express service. Fredo and partner got it done timely. No extraneous charges. Thanks to them
Came for express service. Fredo and partner got it done timely. No extraneous charges. Thanks to them
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
R.D., we're glad Fredo and the team provided efficient service with no extra charges! Thank you for choosing Tom Wood Subaru, we appreciate your business. See you next time!
They went above and beyond to make sure that I was taken care of! Very professional, answered all my questions, never felt rushed. Everything was done in a timely manner, and they kept me updated. during my appointment!
They went above and beyond to make sure that I was taken care of! Very professional, answered all my questions, never felt rushed. Everything was done in a timely manner, and they kept me updated. during my appointment!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Tom Wood Subaru! We appreciate your business and hope to see you again down the road!
Excellent as always!!! They scheduled my service efficiently. I was there about a 1/2 hour early and they took my car right away. Work was completed within the timeline given. I work with Tony - and he is a great resource!!! He always takes good care of me!!! Look forward to purchasing my next car in 1.5-2 years!!! I’ve been a Tom Wood customer since 1985.
Excellent as always!!! They scheduled my service efficiently. I was there about a 1/2 hour early and they took my car right away. Work was completed within the timeline given. I work with Tony - and he is a great resource!!! He always takes good care of me!!! Look forward to purchasing my next car in 1.5-2 years!!! I’ve been a Tom Wood customer since 1985.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback and your loyalty since 1985! We’re happy Tony has taken such great care of you over the years. We look forward to seeing you again at Tom Wood Subaru when it’s time for your next car! Safe travels!
They were able to schedule my service appointment around my schedule.Offered a Lyft as well.
They were able to schedule my service appointment around my schedule.Offered a Lyft as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Judy, thank you for the five-star rating! We truly appreciate your support and are thrilled that you chose Tom Wood Subaru for your automotive needs.
Personalized service
Personalized service, much appreciated.
Tony did everything he could to help me after I slipped and fell . Did everything for me on car and windshield wipers issue great service
Tony did everything he could to help me after I slipped and fell . Did everything for me on car and windshield wipers issue great service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Tony and the team! If you need anything else down the road, the Tom Wood Subaru team is here to help. Safe travels!
Very easy set-up to buy a new car. Austin is very personable. Finance Guy is very organized. It went very smoothly.
Very easy set-up to buy a new car. Austin is very personable. Finance Guy is very organized. It went very smoothly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted everything went smoothly! Thank you for choosing Tom Wood Subaru and kudos to Austin and the team. Safe travels!
Jaquan explained recommendations well and did not use high pressure language. I appreciate that. I will return for my next maint.
Jaquan explained recommendations well and did not use high pressure language. I appreciate that. I will return for my next maint.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your thoughtful review, GrammaDee. We'll be sure to pass along your compliments to Jaquan. It means a lot to hear the Tom Wood Subaru team earned your loyalty and five stars. See you next time!
Tony provided great service. Was not pushy. Very knowledgable. Got us through the paperwork quick.
Tony provided great service. Was not pushy. Very knowledgable. Got us through the paperwork quick.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your confidence in Tom Wood Subaru! We appreciate your business.
The young man Jacquan did an excellent job!! Did what were expected and more. A+
The young man Jacquan did an excellent job!! Did what were expected and more. A+
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re lucky to have you as a customer, Elizabeth. Thank you for supporting Tom Wood Subaru!