Tom Wood Subaru

Horrible!!! Never ever take your vehicle here for repairs!! We have had our Subaru for a number of years and over the last few years have had the most horrible experiences with the service department. It takes days for an oil change and tire rotation. If you have a bigger issue, expect to leave your car for multiple days and this is with an appointment. The car rental agency next door has people constantly getting loaners because of cars that the service department doesn't get to. We will never buy from Tom Wood again and are absolutely getting rid of our Subaru at this point because we can't get it serviced!!

Buying a car is never an experience I have looked forward to, but Peyton was amazing. He wasn’t pushy and didn’t try to sell me anything extra. He was very patient, showing me everything about the car and helping me set up things on my phone. I felt like I got a good deal and it was a very pleasant experience. I would definitely return if I needed another vehicle.

I met Bill Vickery in the car lot as I drove through looking at new cars. He found out what I was looking for. I made an appointment and came in 2 days later. There was no pressure to come in sooner. I ended up trading a 2023 Forester for the new 2025 Forester Hybrid. I love this car. It's so easy to drive and has a comfortable ride. Three days later I drove that car 700 miles in 10 hrs 15 min stopping for gas just once. Not bad for this 80 yr old! I can highly recommend my salesman who has been with Tom Wood many years. He and Max made the buying experience quite pleasant. And, did I say I love my car??

We had a great experience. Nick was fantastic! He listened to what we wanted in a car and showed us our options. He was not pushy at all and instead, he really just gave us facts and let the car sell itself. Buying a car is usually stressful. This experience was not. Nick was very knowledgeable and answered all of our questions.Thank you, Nick!

My Subaru forester had the 6 month service appointment with Tony today. He is very professional and thorough and seems to enjoy his work. Tom Wood’s dealership is a very clean and welcoming environment. Work was done in timely manner. Great experience today. Ann

It was a little difficult to navigate when making an appointment originally (we had a little more than a standard tuneup needed). Once we were in, the staff in service was very helpful. I would definetely go into the location and talk to the service reps personally. I think you'll be pleasantly surprised and have a better overall experience.

I had my car serviced. Great experience. Darrell who took care of my car was excellent. Professional and caring. Willing to go great lengths to help me. It was fantastic. Thanks

Answered all my concerns with true time frame and expense. Held to promise of total satisfaction. We’ll be back, Wilbur. Great latte while waiting.

Joe Shanholt did a great job helping me out and is very knowledgeable about my touchup repair on my 2015 Subaru Forester.

Clean and efficient and very friendly . Always there for me when i need them to be .