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Tom Wood Lexus

(144 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Wood Lexus from DealerRater.

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Dakoda’s knowledge of cars, his communication skills and

Dakoda’s knowledge of cars, his communication skills and pleasant personality made our service visit a great one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jim, we're delighted to hear that Dakoda made your service visit at Tom Wood Lexus a great experience! Thanks for sharing your feedback!

Best luxury car buying experience of lifetime please

Best luxury car buying experience of lifetime please visit them right away youwont regret it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We appreciate your support here at Tom Wood Lexus.

My technician Shanan was awesome.

My technician Shanan was awesome. From start to finish she made my car repair visit easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Richard, thank you for sharing your kind words about Shanan! We appreciate your business here at Tom Wood Lexus. Drive safely!

Tom Wood Lexus provides great maintenance service.

Tom Wood Lexus provides great maintenance service. The process of scheduling, obtaining a loaner car, update when service was completed is seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your positive experience! We're glad to hear that our team at Tom Wood Lexus made the maintenance process seamless for you. We appreciate your support and look forward to serving you again!

The service team at Lexus is great.

The service team at Lexus is great. In particular, Shanan is a great Consultant who listens and tries to accommodate any needs that we have. We have been customers at Lexus for almost 25 years. Thank you for your service and support.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your loyalty over the past 25 years! We're delighted to hear that Shanan and our service team at Tom Wood Lexus have consistently met your needs. We appreciate your continued support!

Thank you, Rylee for making my first Lexus experience a

Thank you, Rylee for making my first Lexus experience a positive experience!!! Your patience and professionalism are greatly appreciated. Steve also put me at ease with the tech aspects of my car. Everyone from receptionist to managers were welcoming! I look forward to spreading the word about my experience with Tom Wood Lexus. Again, thank YOU, Rylee!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted to hear that Rylee and Steve made your first Lexus experience so positive at Tom Wood Lexus! Thank you for sharing such kind words about our team, and we appreciate your support. Enjoy the new ride!

Great service great staff.

Great service great staff. I enjoyed the environment as I waited for my vehicle being serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Paul, thank you for sharing a positive review! We appreciate your business here at Tom Wood Lexus.

Great place !

Great place ! Friendly staff ,nice environment, great service. Convient, and quick maintenance job done . Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rick, thanks for the high praise! We're glad to hear you had a great experience with our team at Tom Wood Lexus. We appreciate your recommendation and look forward to serving you again!

Tom Wood Lexus has very professional staff members who

Tom Wood Lexus has very professional staff members who know what they’re doing! They always take care of me and more importantly my car! Thank you for the amazing service you provide!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Teresa, we're delighted to hear that our team at Tom Wood Lexus consistently provides you with excellent service. Thank you for your kind words and continued trust!

Elizabeth help me all true the process and she make it so

Elizabeth help me all true the process and she make it so easy for us and my family to get my dream car. We spend all to 3hours in their building and was a nice experience for us.Steven also do a great job .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ayobami, we're delighted to hear that Elizabeth and Steven made your experience at Tom Wood Lexus so enjoyable. Thanks for sharing your positive feedback! Enjoy the dream car!