Reviews
Had a very splendid experience .A classy lounge, excellent services , free refreshment & free car wash
Had a very splendid experience .A classy lounge, excellent services , free refreshment & free car wash
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Eric was very knowledgeable, but not pushy. I felt like he really gave me good advice
Eric was very knowledgeable, but not pushy. I felt like he really gave me good advice
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Expertise, kindness, consideration, honesty, understanding, and attention to detail are words that stand out to me. Tom Wood Lexus, Sebastian and Rick are the best!!!
Expertise, kindness, consideration, honesty, understanding, and attention to detail are words that stand out to me. Tom Wood Lexus, Sebastian and Rick are the best!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your wonderful experience with Sebastian, Rick, and the rest of the team! We appreciate your business and we'll be sure to pass this along to them. -Tom Wood Lexus
Easiest dealership transaction I've ever had. Dalton Brown was great! He was very knowledgeable and took time to explain all the perks about being a Lexus owner.
Easiest dealership transaction I've ever had. Dalton Brown was great! He was very knowledgeable and took time to explain all the perks about being a Lexus owner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for rating Dalton five stars! We appreciate your business and hope to see you again at Tom Wood Lexus. Enjoy your new ride!
Travis K. earned a 5 star review. He was very efficient in his job and in customer service. He puts the customer first.
Travis K. earned a 5 star review. He was very efficient in his job and in customer service. He puts the customer first.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bonnie, it's great to hear that Travis has taken such good care of you! Thank you for choosing Tom Wood Lexus and for sharing your feedback. See you next time!
Shannan was my service tech advisor & was fabulous! She kept me in the loop start to finish, even got me a courtesy vehicle to boot!
Shannan was my service tech advisor & was fabulous! She kept me in the loop start to finish, even got me a courtesy vehicle to boot!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mike, thank you for sharing your experience with Shannan and our team! We hope to welcome you back to Tom Wood Lexus next time. Safe travels!
My experience with Chris Lutz, at Tom Wood Lexus, was amazing! The experience of buying a car, was easy, and painless.
My experience with Chris Lutz, at Tom Wood Lexus, was amazing! The experience of buying a car, was easy, and painless.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ellen, it's great to hear from you! We're so glad you had such a positive experience with Chris and our team. Thank you for choosing Tom Wood Lexus and for sharing your feedback. Enjoy your new car!
Michael worked hard to get my car updated. Check out was smooth. Appreciated his help.
Michael worked hard to get my car updated. Check out was smooth. Appreciated his help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re glad Michael went the extra mile to update your car and make checkout easy. We appreciate your kind words and your business at Tom Wood Lexus.
If you want a seamless, professional, and efficient sales experience on a new Lexus, I highly recommend Dalton Brown at Tom Wood Lexus. You can't go wrong!
If you want a seamless, professional, and efficient sales experience on a new Lexus, I highly recommend Dalton Brown at Tom Wood Lexus. You can't go wrong!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recommendation of Dalton and our team! We hope to see you again at Tom Wood Lexus!
Shanan at Tom Wood Lexus is who you should call for Lexus service! She amazing! Warm and friendly, goes above and beyond with a smile on her face the whole time…she is customer service and you won’t be disappointed
Shanan at Tom Wood Lexus is who you should call for Lexus service! She amazing! Warm and friendly, goes above and beyond with a smile on her face the whole time…she is customer service and you won’t be disappointed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your excellent review! We're delighted you had such a positive experience with Shanan. See you next time at Tom Wood Lexus!