Tom Wood Lexus

Another great experience with the Tom Wood Lexus Service Department. I had inquired about their tire sale. They did some research on my options and encouraged me to read some other sources. I decided to pull the trigger and they go me in the next day. Outstanding customer service from the emails to pick up, service and delivery. Special shoutout to Sebastian who is top notch. Tom Wood Lexus service is the best and very reasonably priced.

From the initial website interaction to the “1 person” approach at the dealership, it has been a great experience. Also, Dalton Brown was courteous, informative, and exceptionally efficient!

Sebastian was a great help during my vehicle’s service visit! He went above and beyond to make sure everything was taken care of. I really appreciated the full vehicle inspection during my 5,000 mile service, as well as having my vehicle cleaned before I left. The entire experience was excellent, and Sebastian’s attention to detail and customer service really stood out. Thank you for going the extra mile!

Travis is the best! Excellent service every time. I always ask for him. Highly recommend Travis!

Had my car in for regular maintenance on Oct 14. Eric was very helpful and thorough in explaining what additional work they recommended be done. I will continue taking my car back to Tom Wood Lexus in the future for service.

Rylee did an outstanding job for us. It was a smooth process and good experience.

I had to take my car in unexpectedly because my battery died. Adam Scheblo my Service Consultant kept me up to date on the progress on my vehicle via texts and phone calls. He was pleasant and professional !! The service team completed my service in a timely manner and did an inspection to see if my car needed any additional work done. This was a plus !! Kudos to Adam and the Service Team !! I have been a satisfied Tom Wood customer for over 30 years.

My resent visit to Tom Wood Lexus was just like my last time I was there, always professional and accommodating. Working with Chris was a pleasure.

I’m now on my second car that I’ve purchased from Tom Wood Lexus and solely get all my service through them. They are simply the best. Dealerships get a bad rap but these folks are top notch honest, reliable accommodating, and fast! They’ve never steered me wrong. I’m so thankful.

This was for an oil change only. Micah met me with a smile, quickly did the paper work, and to,d me price and about 90 minutes to complete the work. In less than 60 minutes he was back and the work including a car wash was done! I liked being able to check out with Micah. He walked me to my car and I was on my way. An excellent visit.