Reviews
Picked up my automobile at my residence as promised, serviced it, & returned it to me by lunchtime. Good communication throughout the process. Staff always courteous & helpful. Always made to feel like a valued customer.
Picked up my automobile at my residence as promised, serviced it, & returned it to me by lunchtime. Good communication throughout the process. Staff always courteous & helpful. Always made to feel like a valued customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Antonia and Zach were great. They were super helpful and the service was top notch.
Antonia and Zach were great. They were super helpful and the service was top notch.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Liz was very nice and helpful, stayed in communication with me and made things quick and easy
Liz was very nice and helpful, stayed in communication with me and made things quick and easy
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and awesome advisor. Easy to schedule and always appreciate the loaner vehicle provided.
Great service and awesome advisor. Easy to schedule and always appreciate the loaner vehicle provided.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Micah was excellent to keep me informed of how my routine maintenance was coming along. He let me know what issues were found and the severity of them. Thx Micah!
Micah was excellent to keep me informed of how my routine maintenance was coming along. He let me know what issues were found and the severity of them. Thx Micah!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Monty, we're glad to hear Micah kept you informed and updated during your maintenance visit at Tom Wood Lexus. Thank you for your feedback!
Dalton was extremely helpful in assisting with the car purchase.There was no pressure or constant calls forcing me to come to the dealership or even make the purchase. Things moved at my pace.
Dalton was extremely helpful in assisting with the car purchase.There was no pressure or constant calls forcing me to come to the dealership or even make the purchase. Things moved at my pace.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tuelo, we're delighted to hear Dalton provided such a supportive and pressure-free experience at Tom Wood Lexus. Enjoy your new car, and we hope to see you again down the road!
My salesmen was fantastic through the whole process, very transparent about the price and condition of the 2015 Volvo xc60. Very accommodating with offering water and information about the whole buying process.
My salesmen was fantastic through the whole process, very transparent about the price and condition of the 2015 Volvo xc60. Very accommodating with offering water and information about the whole buying process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are so pleased you had a transparent and smooth car buying experience with our team! Thank you for choosing Tom Wood Lexus and for sharing your feedback. Enjoy your 2015 Volvo XC60!
Rylee made the whole process seamless, answered all of my questions, provided me with all maintenance records, allowed me to process everything. Tom wood lexus is a class operation! I would definitely go to them in future.
Rylee made the whole process seamless, answered all of my questions, provided me with all maintenance records, allowed me to process everything. Tom wood lexus is a class operation! I would definitely go to them in future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are thrilled to hear Rylee went the extra mile to help you and we will share your feedback with him. Thank you for choosing Tom Wood Lexus and for sharing your business and support. We wish you safe travels ahead! See you next time.
Shanan is always attentive and keeps me well informed about current and upcoming service requirements. Really appreciate the attention to detail.
Shanan is always attentive and keeps me well informed about current and upcoming service requirements. Really appreciate the attention to detail.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Spears, we're thrilled to hear that Shanan’s attention to detail makes your visits enjoyable. Thank you for trusting Tom Wood Lexus!
just in for 5,000 service and an update on a recall for rear camera
just in for 5,000 service and an update on a recall for rear camera
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear your visit went smoothly. Thanks for sharing! - Tom Wood Lexus