Reviews
I’m now on my second car that I’ve purchased from Tom Wood Lexus and solely get all my service through them. They are simply the best. Dealerships get a bad rap but these folks are top notch honest, reliable accommodating, and fast! They’ve never steered me wrong. I’m so thankful.
I’m now on my second car that I’ve purchased from Tom Wood Lexus and solely get all my service through them. They are simply the best. Dealerships get a bad rap but these folks are top notch honest, reliable accommodating, and fast! They’ve never steered me wrong. I’m so thankful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust and loyalty! We’re thrilled to hear you’re happy with both our sales and service teams. We appreciate your business and kind words here at Tom Wood Lexus! Safe travels!
This was for an oil change only. Micah met me with a smile, quickly did the paper work, and to,d me price and about 90 minutes to complete the work. In less than 60 minutes he was back and the work including a car wash was done! I liked being able to check out with Micah. He walked me to my car and I was on my way. An excellent visit.
This was for an oil change only. Micah met me with a smile, quickly did the paper work, and to,d me price and about 90 minutes to complete the work. In less than 60 minutes he was back and the work including a car wash was done! I liked being able to check out with Micah. He walked me to my car and I was on my way. An excellent visit.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mary - We're happy you had a smooth and speedy visit with Micah at Tom Wood Lexus! Thanks for the great review! See you next time!
My service was great, They were professional and kind. The wait was a little longer than I expected,but it was worth it.
My service was great, They were professional and kind. The wait was a little longer than I expected,but it was worth it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The individuals I have dealt with have always been very friendly & professional. All my questions are answered & I never feel pressured to do more than I wish to do. A well maintained & nice place to wait.
The individuals I have dealt with have always been very friendly & professional. All my questions are answered & I never feel pressured to do more than I wish to do. A well maintained & nice place to wait.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mars, it's great to see your five-star review for our team! Thank you for choosing Tom Wood Lexus and for sharing your feedback. See you next time!
Always a great experience! Liz and the technician were awesome! Would for sure use again
Always a great experience! Liz and the technician were awesome! Would for sure use again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jeff, thank you for your continued support! We’re glad Liz and our technician provided such a great experience. We appreciate your trust in our team and look forward to seeing you again at Tom Wood Lexus.
Another great service experience. Great communication during the day and completed as promised. Chris was amazing as my service consultant.
Another great service experience. Great communication during the day and completed as promised. Chris was amazing as my service consultant.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leisel, thank you for sharing your positive feedback about Chris and the team! We appreciate your business and hope to see you again at Tom Wood Lexus. Take care!
I had a great experience working with Dalton at Tom Wood Lexus. I came in with my mother and the vehicle was for her. Although we didn’t end up purchasing a vehicle from him, he was super patient with my mom, answered all our questions, and took the time to help us understand what options we had. He never made us feel pressured or rushed and genuinely wanted to help her find the right vehicle. I really appreciated his honesty and professionalism, and I would absolutely recommend reaching out to him if you’re shopping for a vehicle!
I had a great experience working with Dalton at Tom Wood Lexus. I came in with my mother and the vehicle was for her. Although we didn’t end up purchasing a vehicle from him, he was super patient with my mom, answered all our questions, and took the time to help us understand what options we had. He never made us feel pressured or rushed and genuinely wanted to help her find the right vehicle. I really appreciated his honesty and professionalism, and I would absolutely recommend reaching out to him if you’re shopping for a vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Angela, thank you for sharing your fantastic feedback about Dalton! We are happy to hear your team made you feel comfortable and informed throughout the process. We appreciate your recommendation and hope to see you again at Tom Wood Lexus!
The Service Writer Micah was great to work with and the pricing fair. Tom Wood Lexus is great to work with.
The Service Writer Micah was great to work with and the pricing fair. Tom Wood Lexus is great to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear Micah provided excellent service! Thanks for choosing Tom Wood Lexus and sharing your feedback. Safe travels!
My experience was very pleasant and made easy by my sales representative, Doug Rominger. I would definitely recommend Doug.
My experience was very pleasant and made easy by my sales representative, Doug Rominger. I would definitely recommend Doug.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Louann, thank you so much for your 5-star review! We will be sure to pass along your kind words to Doug. We appreciate your business and hope to see you again at Tom Wood Lexus!
Experienced staff and life is much easier when you own a Lexus that is serviced by best techs in town. And where the service advisor is experienced to know the proper schedules of each vehicle year.
Experienced staff and life is much easier when you own a Lexus that is serviced by best techs in town. And where the service advisor is experienced to know the proper schedules of each vehicle year.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear from you! We're so glad our team at Tom Wood Lexus made everything easy and smooth. Thanks for sharing your feedback. We hope to welcome you back again down the road.