Reviews
BMW 320i 2017
Great experience, went in to replace my lease for a new BMW. Received good advice and guidance regarding new car lease and was able to reducey monthly payments from my previous BMW. Very satisfied with my purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Basic Service & Brake Repair
Braman service center is incredible. I got an unscheduled tour to retrieve something out of my car. The place is massive, so well run and organized, I was amazed. Getting the car serviced was painless, the staff is professional & friendly. Its another great part of Miami. Oh, thanks for washing my car too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jomar and the team are the best
Jomar is the man, every time I go he takes care of me with the best service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Excellent customer service and friendly Marco Rodriguez was excellent. Service time was exactly what I was told and car was cleaned when delivered. Would recommend this Braman dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
buying a used car
I called the contact person, to let him know that I was driving 120 miles to see the car I wanted. When I got there, the salesman brought me the car. It was dusty and not prepared for me. The inside control knobs, were covered in some sticky substance.The battery sounded weak when i went to start it. Shut it down and restarted car. Same sound like it was a weak battery or a problem with the starter. The car had almost no gas. Just enough to drive 5 miles or less. If I went for a test drive, I might have run out of gas.The salesperson did not know anything about this car. When I asked about a "basic" 30 day warranty, he said I was buying the car, As Is. As I walked away, I heard the salesman try to start the car. It would not start again.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
BMW Station Wagon
3rd car that i got form this dealer. Always been a pleasure experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Braman BMW forever
This is my tenth or so BMW and I have bought all of them except 2 from Braman. There is no need to go elsewhere, plus it is conveniently located, Marc the salesman has been there forever, Dave the financial officer has been there forever, etc. Familiarity is the key.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very nice,
I really like the sales personal.... sales manager was not willing to work much on price....I buy and sell or trade every couple of years ....i usually buy in 60 to 70 thousand range.... the reason is the dealer always worked with me....I love what I purchased from you... I would just appreciate a little more time from finance manager
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New car
Elie was great and was very helpful in helping me make my decision. Thanks again Elie. Love my new M3
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Work....
FELIPE took care of me as soon as I got there and made my process go really smoothly. Excellent Representative.... Respectfully, JohnL. CEO
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
