Reviews
owner
The Manager made my purchase very smooth, with no drama. thanks so much, very satisfied with my Mini Cooper.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Yearly Maintenance Review
I leased my 3rd Mini Cooper from South Motors. Love the car but was disappointed at routine service appointments when presented with expenses that seemed unnecessary and were expensive until I renegotiated after complaining to the Mgr. This happened more than once. The service manager then made amends but it made me uncomfortable. A fellow mini owner suggested going to Braman and gave their service Dept an A+. I was taken care of by Fernando Ramos who got me in and out quickly. I give Braman Mini Cooper an A+ too. The service was fast, efficient, professional and polite.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
EXCELLENT SERVICE
I WAS ABLE TO TEST DRIVE THE CAR I WAS ABLE TO GET INFORMATION AND GOT ANSWERS FOR ALL MY QUESTIONS I WAS VERY SATISFIED WITH THE TREATMENT DURING MY VISIT
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Huge selection, friendly staff
Huge BMW dealership right on Biscayne Blvd. We shopped online and knew which car I was interested in, so it was as simple as test driving it and closing the deal. Although they didn't budge on price, it was already a very nice deal for this CPO 328. The buying process took about 3 hours after deciding to buy it and went smoothly. Overall very happy with the transaction and the new car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service
Excellent service by Maruf Dib Muchallah. My car was return on time and clean. The employees at the service department were very professional and amicable. I will continue taking my car for service to Braman BMW. Thank you again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service, Great Car
This is the forth BMW that I have purchased at Braman. Maritza De Los Santos was excellent very caring and great customer service. I would definitely buy another car at Braman BMW in the future, I don't consider any other dealer when buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
THANK YOU ALEJANDRO/MACKENZIE/SAM!
Why do I keep being a loyal customer? Simply because they treat me like family and I always get the best deal and the best service. My favorite car will always be a MINI! I wouldn't go to any other dealer. Love Alejandro Donate/Mackenzie Sackman and last but not least the numero 1 Mr. Sam Borges for giving his customers the very best deal always and most importantly the best personal treatment. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Amazing Customer Service & Experience
I visited other car dealers and brands, but the service recived in Braman BMW exceeded my expectation You have a great staff, and they love your brand !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was world-class customer service!
It was a real pleasure having the entire service team help me with my service needs. The staff was very friendly and knowledgeable. I had an excellent experience at Braman BMW !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Teacher
Jose provided me with excellent service. I would definitely recommend my friends to this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
