Reviews
Service my car at Braman.
Great as always !!!! Marcos Rodriguez is the best !!!! On time, clear in and out my car serviced and clean. Have a great 2016
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
A Pleasant Experience
My BMW Service Advisor, Maruf Dib Muchallah was superb (as always). He scheduled a convenient appointment for me, greeted me upon arrival, and promptly finished the necessary paperwork for my required maintenance visit. I opted to wait for my car instead of taking a loaner, and the work was finished (including car wash and vacuuming) in less time than he had promised. I have had a number of service advisors over the years, most of which were also very competent and friendly, but Maruf is such a pleasure to deal with (and is so trustworthy) that I can highly recommend him and Braman Motors service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Superior service and experience
Maruf always makes my service department experience exceptional. In all honesty, I continue to service my M5 at Braman because of employees like him. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchase of BMW M235
Facility could have coffe and water available. I spent 4 hours there and didnt see one coffe machine visible. I bought the car in my second visit.When I went to the BMW side I qas ignored.On the contrary I was received very well in the Mini side. Then the Mini sales person was the one who sold me the BMW. The customer care at the BMW area has to improve significantly.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Charise Gonzalez : seller Patrick
Service was great! Every time I go I am provided with excellent customer service. Patrick always goes out of his way to make sure we get the deal we are looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mini Cooper Lease
Overall pleasant experience. Good selection of vehicles and professional staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealership
I had a great experience. My sales person was great, very informative, helpful and pleasant to work with. Finance was great also. They were quick, made my visit very pleasant and were great on numbers and gave me BMW financial with a great deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
M6 Lease
I was in the market for a new lease. It was between Mercedes or Maserati. As I was driving home I said to myself, "let's swing by Braman and see what they have in stock. I walked in and an Electric Blue M6 really caught my attention. As I walked around the show room the first person to greet me was Mr. Jesus Diaz. The rest is history. A few hours later I was on the way home with a beautiful vehicle. Jesus demonstrated excellent service, efficiency, and professionalism. I will definitely recommend this particular dealership going forward.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My new BMW 4
Great deals and prices. It was a pleasant experience to know they really appreciate my business
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Mini 2016
Excellent client care, Gilhermi makes it fast and easy the selection of the car and the purchase paperwork.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
