Reviews
Customer service
Great customer services leave the dealer with a great satisfaction of work and staff professionalism no long wait for pick up and answer all question you have
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
5000 miles service
It had obtained 5 stars if the car had been ready in less than 1 hour as originally promised. However, Chris was very kind and compensated accordingly.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Review
My car was repaired in a short period of time and returned cleaned.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
All cashiers were chewing gum some of them popping bubble gums drinking water etc Was not professional at all
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Attention and delearship great!!
I just got great attention, the dealership is great and the cars are great, overall a got a great experience and I'm very happy with my vehicle, I would defenetly keep buying from you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome purchase and outstanding service
Jairo was professional and exhibited such patience as we asked questions about everything. He did not try to push us aside even when other customers entered. We were so impressed with the day's treatment that we left with an X5 and initially we were just going to look. Stop by and ask for him and then Manny in Financing was just as superb. Thanks for making our purchase a wonderful experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Braman MINI Miami
Amazing customer service! Best experience I've had buying a car, and this is my fourth!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Braman MINI Service
Thanks to Ryan ( Service Manager) and Peter, the service experience was excellent as always !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Francisco Diaz
I worked with service consultant Francisco Diaz, and I can honestly say it's the best customer service I've ever received from a service advisor. From the second my car broke down I was able to contact him and he was nice enough to give me the roadside assistance number and walk me through the process of getting the vehicle repaired. Even though it was his day off I was still able to reach him and he was extremely helpful. He was able to calm me down while I was extremely nervous about being broken down on the street. Francisco followed up with me everyday about any work or diagnostics that were being done on the vehicle. He is the best and I would recommend him to anyone! Definitely going to be working with him for any future bmw repair needs/services! Very dedicated, caring, and nice associate! Definitely impressed by the customer service I received!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
President
Have been with braman over 20 years always great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
