Skip to main content

Braman Motors Miami

(3,432 reviews)
Visit Braman Motors Miami
Sales hours: 11:00am to 5:00pm
Service hours: 11:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday 11:00am–5:00pm 11:00am–5:00pm
2022 state dealer award
View 11 awards
2022 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 603-9158 (855) 603-9158
Used (305) 307-5954 (305) 307-5954
Service (305) 307-5942 (305) 307-5942

Reviews

(3,432 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Customer service

Great customer services leave the dealer with a great satisfaction of work and staff professionalism no long wait for pick up and answer all question you have

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

5000 miles service

It had obtained 5 stars if the car had been ready in less than 1 hour as originally promised. However, Chris was very kind and compensated accordingly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Review

My car was repaired in a short period of time and returned cleaned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Customer

All cashiers were chewing gum some of them popping bubble gums drinking water etc Was not professional at all

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Attention and delearship great!!

I just got great attention, the dealership is great and the cars are great, overall a got a great experience and I'm very happy with my vehicle, I would defenetly keep buying from you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome purchase and outstanding service

Jairo was professional and exhibited such patience as we asked questions about everything. He did not try to push us aside even when other customers entered. We were so impressed with the day's treatment that we left with an X5 and initially we were just going to look. Stop by and ask for him and then Manny in Financing was just as superb. Thanks for making our purchase a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Braman MINI Miami

Amazing customer service! Best experience I've had buying a car, and this is my fourth!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Braman MINI Service

Thanks to Ryan ( Service Manager) and Peter, the service experience was excellent as always !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Francisco Diaz

I worked with service consultant Francisco Diaz, and I can honestly say it's the best customer service I've ever received from a service advisor. From the second my car broke down I was able to contact him and he was nice enough to give me the roadside assistance number and walk me through the process of getting the vehicle repaired. Even though it was his day off I was still able to reach him and he was extremely helpful. He was able to calm me down while I was extremely nervous about being broken down on the street. Francisco followed up with me everyday about any work or diagnostics that were being done on the vehicle. He is the best and I would recommend him to anyone! Definitely going to be working with him for any future bmw repair needs/services! Very dedicated, caring, and nice associate! Definitely impressed by the customer service I received!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

President

Have been with braman over 20 years always great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No