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Braman Motors Miami

(3,434 reviews)
Visit Braman Motors Miami
Sales hours: 11:00am to 5:00pm
Service hours: 11:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday 11:00am–5:00pm 11:00am–5:00pm
2022 state dealer award
View 11 awards
2022 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 603-9158 (855) 603-9158
Used (305) 307-5954 (305) 307-5954
Service (305) 307-5942 (305) 307-5942

Reviews

(3,434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Rosalia

I'm very disappoint this is my first BMW I think will the last , in 2 years a expended 900.00 in tires only, my car is new..in two years I have to go a couple times in the dialer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had an excellent experience at Braman!!!

Erick was very knowledgable and helpful during the entire process. He made sure that I got a loaner as quickly as possible and even helped me call my insurance company so they would fax a current copy of my card. He really went above and beyond anything I expected. He even personally notified me when my car was ready for pick-up. My mechanic even came by to ensure I got my car right away, which I thought was great customer service. I was very pleased with my overall experience at Braman. I would definitely recommend it to all my friends and family members.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My review

Jomar was great! He had my car finished faster than promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jose Alamo is a dream.

Great service experience. Jose Alamo made it easy to drop off and pick up my vehicle. He was professional and understood my description of the problem. I come to Braman because of Jose Alamo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional and honest.

Lorenzo and Alejandro were very professional. Most of all they were both up front and honest with all my questions. Excellent experience. Love my car, love Braman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service experience

Great service experience. Service advisor contacted me to inform me that one of my tires had a nail and gave me different pricing options to replace the tire. The car was ready the same day (Saturday).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Elmer was my service representative

Very good service. My service rep was Elmer - he was very professional and gave outstanding customer service. The car was ready in about an hour - very fast service for which I was grateful for because I waited for the car at Braman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Typical BMW costumer service

Excellent services , time for waiting as expected, excellent customer service offered by Marlon, wipes, oil and air filter were changed as scheduled, excellent loan car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Jesus Díaz IS the real thing... Very thankful

Jesus was great! Took care of all my recommendations and needs ...work to find the best deal available and he delivered. ! Finally a good sales experience that I have in Braman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best service anywhere!

Excellent service, fast and thorough. Loaner car free. Time spent: 45 minutes to leave the car for service, 30 minutes to return loaner and pick up my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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