Reviews
Best service anywhere!
Excellent service, fast and thorough. Loaner car free. Time spent: 45 minutes to leave the car for service, 30 minutes to return loaner and pick up my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
First time, great Service
Brought my Z4 in for service for the first time since moving to Miami. Easy to drop off car, received a loaner, pick up a breeze.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ms. Michelle Sotomayor
Fernando in the service department was kind and helpful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ms. Nathalie Diaz
My service advisor was great! The gentleman was very professional and my car was ready fairly quickly. I have never so far had a problem with any service advisor for Braman Miami for Mini.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
MIke Weinberg
I walked in to simoly look around and the new car line up. I was greeted and treated like i was a most valued customer who has bought many cars. I was given many options, took a test drive and narrowed the selection the right car for me. Also, i had a car to tade in and was very quickly givena very fair offer as value for my trade in. I did not agrere oin the spot but did leave a deposit . 2 days later i calle to accept the deal. I arrived at the dealership and they got me in and out very quicky with all of the paperwok and i drove home in my new car. This was onverall amazing experience!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My BMW 5 series experience.
Eli my salesman and louella monte from financial services were both amazing!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rebecca
I have been a client for over 2 years, my service advisor is Felipe Bocangel and he conducts himself in a most professional manner, is a very nice gentleman who is knowledgeable, and always willing to help. Exceptional customer service is seldom experienced these days and I am happy to say that, is most definitely not the case at Braman. A name is only as good as it's employees and Mr. Bocangel is a true professional whom goes above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Peter was an exceptionally upbeat individual to work with. He communicated well and exceeded my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mini cooper
I'm always treated professionally, fast service , I'm always very satisfied
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tune up
Even though Mr. Felipe Bocangel was not the assigned service advisor since the assigned to me will be late he took the initiative to write the service forme which is great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
