Reviews
Recent service
Excellent service provided by Jose Alamo He was very professional in explaining every detail information in regards to my recent service visit. I feel very comfortable in having Jose as my service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tire maintenance
Called 5 mins before arriving at dealer and spoke to Jose in service. He assured I was taken care of fast, efficiently, and with great care!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Customer Service
I showed up on a busy Monday morning with some tire issues. Jose was able to accommodate me and then sent me on my way a short time later. What can I say, great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service on my BMW
I would highly recommend that specific dealership/ service department. I called unexpectedly for service & was instructed to bring the car in right away. My agent was very courteous, she seems to enjoy what she does & her knowledge of the mechanics & electronics of the car always impresses me. A loaner was offered, I was informed that the car had to be reprogrammed... Excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, Jose, thanks
Great service, great quality. Thanks for understand our busy schedule and offer options. The dealer provided me with a loaner. therefore, I did not have to interrupt my daily schedule. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Jessica was winderful She was friendky and sol es my issue a very fast She called me to let me know the car was ready
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
This is my 3rd BMW purchased at Braman and I am very satisfied. The staff is professional and courteous. My wife and I were very happy to have done business with Maria Jose (Sales) and then Alejandro (Finance).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Braman BMW service department
Jessica is an amazing service advisor. I am extremely happy with the level of professionalism and service I have received from her. She is the reason why I went back to Braman BMW to get my car service there again. I had lost confidence with the dealerships auto body department after too many mistakes and problems. When she took over my car she fix all the problems always showing a smile and amazing attitude.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great!
Love BMW because the service, kris barres was excellent !! As a quest member super the service and how fast everything is !!!!thr follow up and the price is affordable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Elmer is the best of the best! Thanks
Elmer is the best of the best, and a great bachata dancer! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase