Reviews
I love my Honda!
Staff is always helpful and friendly, repairs and service done in a reasonable time, and the problem is always fixed.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome! Thanks James!
Service Performed on November 18, 2016
My 2010 Honda Accord was recalled for service on my front passenger-side airbag. The service was completed in much less time than originally anticipated. My service advisor, Mike Gomez, was excellent. Once again, I was thoroughly pleased with my experience at Braman Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to hear it! Thank you Ellen!
Disrespectful and Disgusting
I visited the dealership earlier today to check out a 2014 Corvette Stingray. Anyone could see that the car was not kept in good shape; there were probably hundreds of rock chips and numerous paint defects all over the car. Carfax reports showed that the car had been through two owners, it had been in an accident, and had gotten a major recall. It also had 42k miles to the clock. Nevertheless, I decided to consider it because I really liked the spec, but would consider haggling the price after a test drive. However, the used car manager and his minion immediately wanted to start talking numbers, even quoting 4k higher than the price advertised online. I told him that I saw a lower price online and he disappeared and came back as if he had just found out about the price himself. He finally said that he would let me test drive IF we agreed on the price first...like are you kidding me? I said "We can talk about it after the test drive" and guess what? He told me to hit the road. So I did. Disgusting customer service. I'm pretty sure all of these reviews are fake reviews. DO NOT come here; it's just a waste of time.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are very sorry to hear about your experience Henry. Could you please contact me directly at 305-269-3069 ext. 701 so that I can get a few more details about this visit? Thank you for sharing this feedback! - Manny
Tire flat
Alex Vizoso was amazing, he took the extra mile. We need people like him who is devoted to his job, helping the customer and give the satisfaction of a great customer service. He make things happen. Thank you very much for all your help. Thank you Jose for helping me as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so happy to hear it! Thank you Rayda!
Amazing work and service
Ricky from the service department did amazing work and returned my car to me in a timely fashion. He was extremely knowledgeable and organized!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome, thanks Christopher!
Customer Experience Buying a new car
Very professional sales person and helpful to what your customer is looking for and well inform with your product.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome! Thanks for the great review Frannel!
FIRST FREE OIL CHANGE
THE OVERALL ATTENTION AND QUICKNESS WAS AWESOME AND EVERYONE WAS VERY ATTENTIVE TO HELP OUT.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome! Thanks Joe!!
Efficient service
My service advisor estimate on service was perfect. I appreciated knowing exactly how long the recommended service would take.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to hear it, thank you!
New Car Purchase.
Alex was a great help, easy to work with and made the process very simple from getting me setup with the right vehicle to showing me how to operate everything. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so happy to hear it! Thank you David!
Service
The service was excellent, the service costs were explained before the work was executed and the information about the pieces and labor were detailed in the invoice. The time estimated was correct.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so happy to hear this! Thanks Milton!
