Lorenzo Buick GMC

Great dealership this were I got my car the service is excellent I would recommend the service.

Fue solo el primer servicio y estuvo bien, rápido pero me faltó el papel de salida del carro , espero que los próximos sean así de bien

Lorenzo made the process easy. Happy to have been able to walk out of the dealer with a new car and no hassle! Would highly recommend.

Me atendieron muy bien llegué con mi pick up que no avanzaba y me la repararon bastante rápido

This has been the worse experience I’ve had as a vehicle owner. It is unacceptable that a newly delivered vehicle is already experiencing critical mechanical issues, and even more disappointing that the service process is so poorly managed. My Hummer had only 70 miles when I first brought it in due to a power steering system warning. I waited over two hours, only to be told that they need to order a part and would arrive in a week and I was advised that the vehicle was safe to drive, which I later discovered was far from true. After that week passed, I made repeated attempts to contact service department to schedule a follow up, but my calls went unanswered for several weeks. Frustrated and with no other option, I drove to the dealership in person. I was told the part had arrived, but I would need to leave the vehicle for two weeks. I voice my concern, having already waited over two months And had experienced a terrifying incident on I-95 when the power steering locked up nearly causing a serious accident. Despite all of this, I was met with indifference and told that due to workload, I would simply have to wait.

Very easy buying process although disappointed with its handling of a problem I had. Poor

Excellent service very honest about recommending when to do things to the car the person was very professional

Muy profesionales, cuidadosos y atentos, se los recogiendo a todos los que conozco, gracias por el servicio

Good liked the service I liked how he was not pushy and just gave me the information.

Un profesionalismo excepcional, cortesía y confianza invaluables. No esperaba comprar en esta visita pero recibí una explicación por parte del vendedor Carlos que me llevó a escoger tres autos inicialmente, luego de una detallada explicación y un conocimiento vasto en todos los modelos me decidí por la compra. Muchas gracias al vendedor y al financista por facilitarme el proceso.