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AutoNation Chrysler Dodge Jeep Ram

(2,423 reviews)
Visit AutoNation Chrysler Dodge Jeep Ram
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (877) 505-3779 (877) 505-3779
Used (877) 685-1362 (877) 685-1362
Service (866) 309-6027 (866) 309-6027

Reviews

(2,423 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Dodge Jeep Ram from DealerRater.

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Lejames was the sales person who helped me.

Lejames was the sales person who helped me. Let me tell you he is amazing. He was friendly, communicative, respectful, and caring to name a few . He made the process and time spent there worth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Cesar, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

Service advisor Brenden was helpful and efficient.

Service advisor Brenden was helpful and efficient. Service was fast and kept up to date.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM North Phoenix. If you ever need help, just give us a call. Happy motoring!

I will say this to all the folks that read these ratings.

I will say this to all the folks that read these ratings. I couldn't be happier with this was my second truck purchase from Auto Nation North Phoenix CDJR. From the start . I went in to get my 2018Ram 2500 oil changed. While I was waiting for my truck to be finished, I went to the show room to see what beauties they had. And there she was... 2026 RHO. Fernando did approach me, and we talked about the truck. He was knowledgeable about this truck. Well, I usually will only talk to salesmen / women if they have a good personality. We laughed and got down to the nuts and bolts. well, I left with the RHO that night. Fernando got the price I wanted for my old truck and worked on the rates. Then came Nick. The finance genius. Sold me My dream truck and I couldn't be happier. If you want the care and to feel appreciated go see them. I will be back and a customer for life. Thank you Fernando and Nick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM North Phoenix. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

100/100 - a great experience, great service team and my

100/100 - a great experience, great service team and my vehicle was ready as promised! Will definitely come back again and again! See Robert Carter!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stephan, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I was in the market for a new jeep.

I was in the market for a new jeep. Check d out a few dedicated dealerships around town. No one would seriously consider my needs. Then I went to auto nation. Fernando and Jose made the buying experience a joy! I?m now loving my 2025 wrangler Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Susan, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM North Phoenix. Please let us know if there is anything else we can do for you; we are more than happy to help!

Purchasing my 2024 Chevy equinox premier was a smooth and

Purchasing my 2024 Chevy equinox premier was a smooth and flawless process. Did not take all day like most dealers. I was given a very fair amount for my trade-in also. I would definitely purchase a vehicle again from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Emma, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Consumer response

Thank you I appreciate your wonderful follow up and all you do. You really go the extra mile!

I looked at a used car at AutoNation Chrysler Dodge Jeep

I looked at a used car at AutoNation Chrysler Dodge Jeep Ram but it wasn't what I was looking for. Since that time, they have been harassing me with sales phone calls, despite me telling them many times to remove me from their call list. They call days, evenings, and weekends and refuse to stop calling me. DO NOT GIVE THEM YOUR CONTACT INFORMATION! If you do, they will never stop harassing you. I have reported them to BBB.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great overall experience.

Great overall experience. Broden did and awesome job thru out the transaction. My only concern was that I asked what brand oil and weight was used when they changed oil. I did not receive that information. That is concerning to me because of it being a high performance engine with specific lubrication requirements. Only other thing IMO, was the detail job not exactly my definition of a car detail. Again my opinion. Overall, I would highly recommend Auto Nation Phoenix North, and salesperson Broden!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Larry, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2825. We hope to hear from you.

Mia was very pleasant, got me in right away.

Mia was very pleasant, got me in right away. Gave details along the way. Easy to check in, easy to check out! I appreciate the great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Robert, thank you for your positive review. We're happy to have been of service to you.

Everything went well with the buying process until after

Everything went well with the buying process until after signing all the documents and paying down payment. After 2+ hours cooling my jets to get the vehicle out of detailing my frustration mounted. Yes I push a little to hurry up the process because I needed to go to Flagstaff, but there was only 1 person in the detail shop. (20 Salesmen standing around?maybe helping out in detail could have gotten a ?5?). Love my truck didn?t like the detailing experience plus it was not done very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Thomas, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2825. We hope to hear from you.