Skip to main content

Sawgrass Ford

(1,001 reviews)

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sawgrass Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Neil P

My total experience from ordering the vehicle over the phone with my agent at Sawgrass to the leasing process to actual pick up and orientation to the SUV more than met my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Neil, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Purchase of New Truck

Had a very satisfactory experience! The salesman was very patient and knowledgeable. He took care of any Concerns right away. I am very pleased as he found Exactly the vehicle I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Robert, we're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!

Sawgrass Ford Service Department

Never a problem here. My service adviser, Todd Howell, is always on top of things and has helped solve some very difficult issues with certain issues. Vehicle always returned clean and in excellent repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Sagres forward

Service as always was 1st and would highly recomend Sawhrass Ford for a new car or service work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the great rating and recommendation, Randy! Please let us know if there is ever anything else we can do for you! Safe travels!

Sawgrass Ford Service

The process they have set up for regular vehicle service is outstanding. Book online and get taken care of quickly when you arrive. Excellent waiting facilities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

John, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

Awesome Service

Rolando was great, he got me in and out quickly and answered all my questions. i live in miami and sawgrass is my only ford dealer i go to. thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

SERVICE AT QUICK SRVICE!!

EXCELLENT!! I HAVE NO COMPLAINTS!! I HAVE BEEN A CUSTOMER FOR MANY, MANY YEARS!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jorge, your comments keep us motivated and working hard for all our guests! At Sawgrass Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Quick Lane

Quick, professional service with a smile. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jason, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Mustang service

My car was serviced in a timely fashion and was ready for me to drive away washed and clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent service

Professional, courteous and friendly service staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Garrison, thanks for your kind comments about our team! We will be sure to pass them on! Please let us know if there is anything else we can do for you; we are more than happy to help!