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Sawgrass Ford

(1,008 reviews)

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(1,008 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sawgrass Ford from DealerRater.

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The Sales team is outstanding. Matt O. took care of everything for me. The Finance team was easy to work with, no pressure. the dealership made the process go quickly.

The Sales team is outstanding. Matt O. took care of everything for me. The Finance team was easy to work with, no pressure. the dealership made the process go quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Philip, we're happy you found our staff to be so supportive during your experience here at Sawgrass Ford. If you have any further questions, please give us a call. We're always happy to help!

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Very knowledgeable, friendly and curtsies staff. Didn't waste my time at the dealer everything was ready when I arrived. Vehicle was clean with a full tank of gas.

Very knowledgeable, friendly and curtsies staff. Didn't waste my time at the dealer everything was ready when I arrived. Vehicle was clean with a full tank of gas.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Alberto, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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I?m a returning customer at Sawgrass Ford, and I wanted to share that Mario was fantastic to work with?knowledgeable and very professional. I?m happy with my new car, but I did want to mention that the interior wasn't quite 'showroom ready.' There was lingering dirt in the cup holders and pet hair in the trunk. Since this was my second purchase, I still highly recommend them, but I?d suggest a closer look at the final detail before delivery.

I?m a returning customer at Sawgrass Ford, and I wanted to share that Mario was fantastic to work with?knowledgeable and very professional. I?m happy with my new car, but I did want to mention that the interior wasn't quite 'showroom ready.' There was lingering dirt in the cup holders and pet hair in the trunk. Since this was my second purchase, I still highly recommend them, but I?d suggest a closer look at the final detail before delivery.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Vanessa, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (954) 851-9000 when you have a chance. Thank you, and we look forward to hearing from you.

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Tristan was my salesman he made the process so easy and seamless. From arrival to driving home in my new Explorer was under 2 hours. Stress free excellent experience.

Tristan was my salesman he made the process so easy and seamless. From arrival to driving home in my new Explorer was under 2 hours. Stress free excellent experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

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Excellent customer service. No hassles. No gimmick. Discussion was professional and service was friendly and efficient. If you?re looking at Ford cars? need to get there!

Excellent customer service. No hassles. No gimmick. Discussion was professional and service was friendly and efficient. If you?re looking at Ford cars? need to get there!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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My experience was very welcoming. The salesman was very knowledgeable about the vehicle being sold. He was very patient and professional. I would recommend him and Sawgrass Ford.

My experience was very welcoming. The salesman was very knowledgeable about the vehicle being sold. He was very patient and professional. I would recommend him and Sawgrass Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Sawgrass Ford. Thanks again for the recommendation, and have an amazing day!

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The experience at Sawgrass is second to none. They truly treat you like family and are transparent with their process. I highly recommend you buy your next car there and definitely see Tristan when you go.

The experience at Sawgrass is second to none. They truly treat you like family and are transparent with their process. I highly recommend you buy your next car there and definitely see Tristan when you go.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Angie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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GM’s son recently did a hit and run and they are trying to cover it up. And did it all in a white for bronco!

GM’s son recently did a hit and run and they are trying to cover it up. And did it all in a white for bronco!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I have been a service and repair customer at Sawgrass Ford for nineteen years for my 2006 F-150. while I am generally not a fan of car shopping , when I decided to explore the 2025 Maverick , Sawgrass Ford was a natural starting place . My wife and I walked in back in May and immediately met Sales professional Xavier Ruiz . Xavier was the epitome of the professional, courteous , no pressure representative of Sawgrass . He showed us vehicles in stock, presented options and gave us all the time we needed to think and prepare . We ordered a 25 Maverick Lariat Hybrid AWD in May knowing it might take some time for delivery . Xavier and Tyler at Sawgrass kept us informed of progress and we took delivery on Sept. 6. It's a beautiful truck and thus far we are thrilled and will continue our relationship with Sawgrass Ford .

I have been a service and repair customer at Sawgrass Ford for nineteen years for my 2006 F-150. while I am generally not a fan of car shopping , when I decided to explore the 2025 Maverick , Sawgrass Ford was a natural starting place . My wife and I walked in back in May and immediately met Sales professional Xavier Ruiz . Xavier was the epitome of the professional, courteous , no pressure representative of Sawgrass . He showed us vehicles in stock, presented options and gave us all the time we needed to think and prepare . We ordered a 25 Maverick Lariat Hybrid AWD in May knowing it might take some time for delivery . Xavier and Tyler at Sawgrass kept us informed of progress and we took delivery on Sept. 6. It's a beautiful truck and thus far we are thrilled and will continue our relationship with Sawgrass Ford .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Gregory, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Sawgrass Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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I am extremely happy and satisfied with the staff at Sawgrass Ford. Special thanks to Matt Osterm best salesman in 30 years of experience buying cars

I am extremely happy and satisfied with the staff at Sawgrass Ford. Special thanks to Matt Osterm best salesman in 30 years of experience buying cars

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Eric, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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