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Meet Lizette Vega

Lizette Vega headshot
Lease Retention
(46 reviews)
Dealership experience 28 years

Lizette has been a Longo Team member since 1997. On her days off she enjoys spending time with her family, Zumba, Tennis and going to the beach.

Reviews

We can’t say enough about how great our sales lady

We can’t say enough about how great our sales lady Lizette Vega. She was very friendly and helpful. She answered all of our questions with a smile and went out of her way to provide excellent service. The finance department was also excellent. FIVE STARS all the way around!!’

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your kind words about Lizette and the finance department. It’s great to hear that Lizette was friendly, helpful, and went above and beyond to provide excellent service. Your recognition means a lot to our team. We’re glad your experience was a five-star one and look forward to assisting you again in the future. Welcome to the Longo Toyota family

Very pleased with my recent experience at Longo Toyota

Very pleased with my recent experience at Longo Toyota and with Lizette. Lizette was very kind and warm when helping me with my new car, she even went above and beyond when she was honest about my car incurring a small scratch while Longo was preparing the car to deliver to me by taking responsibility for the scratch and taking care of everything by setting an appointment to have the scratch repaired and even threw in black decals for the car which she knew I wanted for the car. Overall even with the inconvenience of the scratch Lizette was helpful, took care of the issue, and made me a satisfied customer. Will be recommending Longo to anyone who mentions wanting a Toyota or Lexus, and will be a returning customer as well. 10 out of 10 experience

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate you taking the time to share your recent experience at Longo Toyota. It's great to hear that Lizette provided warm and attentive support throughout your car purchase. Her honesty and follow-through in addressing the scratch, along with the added touch of including the black decals, reflect the level of care we aim to provide. Your feedback helps reinforce the importance of accountability and customer-focused service. We're glad to know you were satisfied with how the situation was handled, and we look forward to welcoming you back when you're ready for your next Toyota or Lexus.

Lizette is so patient and was very compassionate to me

Lizette is so patient and was very compassionate to me and my daughter. Lizette helped us purchase the perfect vehicle to fit both of our needs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you so much for sharing your experience! We're glad Lizette was patient and compassionate while helping you and your daughter find the perfect vehicle. We appreciate your kind words and are happy to have been part of your journey. Team Longo

We were assisted by Lizette Vega.

We were assisted by Lizette Vega. The initial person that assisted us didn’t want to help us because we were in the market for a car that may take up to 8 months to arrive. Lizette was honest, helpful, extraordinary. She took her time to show us options, listen to our concerns and when the car finally became available she was the only person we wanted to speak to. I will only do business with Lizette going forward.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

We are pleased to acknowledge Lizette's outstanding service. Her integrity, responsiveness, and commitment to understanding your requirements reflect our dedication to client satisfaction. Thank you for your review - Team Longo

I am extremely pleased with Toyota Longo's staff, nice

I am extremely pleased with Toyota Longo's staff, nice facility and excellent service. I received excellent customer service from Lizette Vega and Harley wells!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Consumer response

am extremely pleased with Toyota Longo's staff, nice facility and excellent service. I received excellent customer

The team at Longo has great knowledge of their product

The team at Longo has great knowledge of their product and are very professional. Their service is impeccable. Lizette our fleet sales person was exceptional. She was very friendly and her knowledge of Toyota vehicles was impressive. Thank you Longo Team!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your fantastic review! We appreciate your kind words about our team and are glad to hear that Lizette provided you with exceptional service. Her expertise and friendly approach truly make a difference, and we’re proud to have her on our team. Your feedback is greatly valued, and we look forward to serving you again in the future. Thank you for choosing Longo!

Happy with the buying car process.

Happy with the buying car process. Lizzette Vega did an amazing job and made everything quick and easy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Congratulations on your new car! We’re thrilled to hear that you had a positive buying experience and that Lizzette made the process quick and easy for you. Your satisfaction is our top priority, and it’s wonderful to know that our team delivered the service you deserve. Enjoy your new vehicle, Team Longo Toyota

Lizette Vega was outstanding!

Lizette Vega was outstanding! I was searching for a Rav 4 Hybrid around the dealerships in my area. I was beyond frustrated at the pressure and treatment I received. I have a credit score over 800 and was ready to put down a significant down payment, but the dealerships around me wanted to overcharge me. I had a family member and friend tell me to call Longo Toyota before I gave up for the day. When I spoke with her on the phone, she was very professional and honest about the current inventory. I felt so good about the phone call that I stopped shopping around and decided to give her a chance. When I pulled into the dealership that day, she showed me the different car options and pricing. I ended up choosing a Rav 4 Hybrid and felt great about it. Lizette Vega also kept me updated on the delay in shipping. I had friends who said a dealership close to them had the car on their lot, but because of the treatment, professionalism, and great vibe I got from Lizette Vega, I chose to stick with this car purchase. I am so happy I did she was fantastic!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you so much for taking the time to share your detailed experience with Lizette Vega and Longo Toyota. We’re genuinely thrilled to hear that Lizette was able to provide you with such a positive and stress-free car-buying experience. It’s clear from your account that you encountered quite a few challenges in your search for the perfect vehicle, and we’re incredibly pleased that Lizette was able to turn things around for you. Her professionalism, honesty, and dedication are qualities we highly value, and it’s heartening to know they made a significant difference in your decision-making process. Congratulations on your new RAV4 Hybrid! We’re delighted to hear that you’re so pleased with your choice and that Lizette’s support throughout the process, including keeping you updated on shipping delays, contributed to your overall satisfaction. It’s wonderful to know that her commitment to providing excellent service made such an impression on you. Your decision to stay with us despite the offers you had from other dealerships speaks volumes about the quality of service you experienced. We’re so happy that Lizette’s approach resonated with you and helped you find exactly what you were looking for. Thank you again for your kind words and for choosing Longo Toyota. We hope you enjoy many fantastic drives in your new RAV4 Hybrid.

Longo has a great team and provided me with great

Longo has a great team and provided me with great communication to keep me informed of the shipments from Japan. Though the necessary paperwork was numerous, the team got me through it. Lizette Vega, was especially kind and efficient in giving me a test drive, reviewing all the options, and making sure I was comfortable through the process. The Finance team also got me through quickly. Special shoutout to Doug Eroh who let me know of the Hydro Blue I was looking for!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for such a kind posting on DealerRater and Happy July BH. We're humbled to serve you and please enjoy what you drive.

I’ve had the pleasure to work with Liz multiple times and

I’ve had the pleasure to work with Liz multiple times and every time she’s helped me and my family on getting the car that best suited us! She’s very friendly, punctual, and responsive. If you’re in the market for a Toyota, give her a call!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Welcome back and we're so happy that Longo Toyota | Lizette continue to earn your business. We're humbled