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Meet Carlos Vera

Carlos Vera headshot
New Car Sales Consultant
(7 reviews)

Reviews

This dealership has one of the best teams!

This dealership has one of the best teams! I went to multiple dealerships prior to visiting this one, and this one was by far the most welcoming and professional. I went in looking for specific cars to test drive before committing to just one. They did not pressure nor try to persuade me on a car that I was not into. I test drove a few cars-new and used and was about to settle, but the team noticed I wasn’t 100% in on the car selected. Luckily they had one more car that I was really into when car hunting. They let me test drive it and I absolutely fell in love. My sale rep, Ruben, guided me through the process of financing a car. He was able to answer any question and reassure me on any concerns I was having. I’m very happy I went there, as I was loosing the spark of looking for my dream car. Thank you Ruben and the Longo Toyota team for making this experience one I will cherish for the rest of my life. I hope you all will be able to help me in the future as I may have more questions or concerns. Thank you for your guidance and assistance!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that our team, especially Ruben, could make your car buying experience so positive and memorable. It's fantastic that we were able to help you find the perfect car and make the process smooth and enjoyable. Your kind words truly mean a lot to us. Should you have any more questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing Longo Toyota—wishing you many happy miles in your new car!

Fast, easy, and friendly.

Fast, easy, and friendly. Carlos the sales rep was excellent. I would recommend Longo Toyota

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for posting and delighted to read of the caring attention provided by Carlos and the sales team @ Longo - Enjoy

Excellent service very helpful knowledgeable I will

Excellent service very helpful knowledgeable I will definitely refer them to others. My salesperson and assistant were excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Vanh for visiting Longo Toyota sales department and happy the team took wonderful care of you. Enjoy what you drive

Porque siempre me hacen sentir como en casa y me ayudan

Porque siempre me hacen sentir como en casa y me ayudan en lo posible para salir contenta con mi vehiculo. Gracias Longo Toyota. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nos sentimos honrados de servirle y le damos la bienvenida a la familia Longo: disfrute de lo que conduce

Great service, very professional.

Great service, very professional. The staff is friendly. I definitely will recommend family and friends here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

From all of us @ Longo Toyota -Congratulations!

Excellent service, great selection, in and out of there...

Excellent service, great selection, in and out of there in a brand new car in less than a few hours, which is unheard off. Carlos Vera, the sales rep, explain everything thoroughly and broke everything down based on our situation. Overall, very satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

What a great way to start our Monday @ Longo Toyota - thank you for the shout out on DealerRater and enjoy what you drive - Team Longo

Good customer service via email.

Mr. Randal Schlooser is fast to respond to email. Seems concern about what customers want's. Mr.Carlos Vera extremely friendly over the phone. Called back on my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Lizzyv24, CONGRATULATIONS on your new purchase. We are glad to read that Randal and Carlos took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com