Reviews
Scott Lan was very attentive and helpful.
Scott Lan was very attentive and helpful. It was my first time buying a car on my own and he made it so easy !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the shout out on DealerRater and congratulations on your first-time purchase—how exciting! We're honored to serve you and welcome you to the Longo Family. We look forward to assisting you again in the future!
The rep was upfront and did not play games.
The rep was upfront and did not play games. He was respectful and polite. Working with Scott Lan was easy and clear. He specified exactly what Longo Toyota offers and he was putting everything in writing in the email. That gave me confidence that I’m not wasting my time and he means what he says. Overall it was an easy, clear, and pleasant experience shopping at Longo. In addition the financing rep was not pressuring trying to sell other things and he was respectful and helpful. Thank you Adrian
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From all of us @ Longo we wanted to say CONGRATULATIONS and please enjoy what you drive
Great service Only problem I had was high Interest
Great service Only problem I had was high Interest rates on cars Thanks for Tundra
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to read you're enjoying your beautiful Tundra, but as you know choices by the Federal Reserve affect the benchmark rate which has a domino effect on the cost of vehicle financing. Although a driver’s rates depend on several factors, including a borrower’s credit history, term length, vehicle type and more. Increased inflation means higher interest rates for drivers even with perfect credit. Everyone's feeling the pinch in California.