Meet Ariel Ramirez

We're thrilled to hear that our team continues to make your visits smooth and enjoyable. Providing friendly, knowledgeable service is something we take great pride in, and it's wonderful to know it's making a difference. We truly appreciate your support and look forward to seeing you again soon!

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with our intake process didn’t meet expectations. We understand your concern regarding the dash display brightness on your RAV4. When our consultant, confirmed that your display was set to maximum brightness she wanted to consult with our manager, Matt, who explained how the brightness adjusts automatically. However, we understand that it still appeared dim to you. We want to make sure your concern is thoroughly addressed. If you’re open to it, we’d really appreciate the opportunity to speak with you directly to gather more details. Please feel free to contact Rob McGuire, Service Manager @ D: 626.652.3610 or E: rob.mcguire@longotoyota.com

Thank you for taking the time to leave a review on DealerRater! We're thrilled to hear that Ariel Ramirez provided you with such excellent service. She truly strives to be professional, efficient, and communicative, and we're glad to know she kept you updated on the progress of your car and got everything done quickly. We appreciate your feedback and look forward to serving you again in the future! Longo Toyota

Thank you for your feedback. We sincerely apologize for the delay you experienced during your visit. We understand that a 25-minute wait can be frustrating, and we’re sorry for any inconvenience it caused. We appreciate your patience and are committed to improving our service times. Longo Toyota

Thank you for your wonderful feedback! We’re glad to hear you had a great experience with our car service and appreciated the communication through text. Our team strives to provide friendly and efficient service, and it’s fantastic to know we hit the mark. We look forward to seeing you again! Team Longo Toyota

Thank you for bringing this matter to our attention online. Please know we do train "all" our employees on the importance of not only meeting the expectations of our guests, but exceeded them and we're sorry you didn't get to witness this during your last visit. Your viewpoint has been shared with our service management team.

Thank you for coming to Longo Toyota service center

Thank you for sharing your viewpoint online about pricing and discounts. We encourage all our guests to visit our website for monthly, weekly specials, which change often (www.longotoyota.com) - Team Longo

Thank you for visiting Longo Toyota service center and happy the team took wonderful care of you during your visit.

We never want you going anywhere else but Longo Toyota for your auto care needs and thank you for the post.