Reviews
Julian was very helpful and attentive throughout the
Julian was very helpful and attentive throughout the duration of the service process. He kept me informed and offered clear explanations to any of my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. We’re so pleased to hear that Julian was helpful and attentive throughout your service visit. Keeping our guests informed and providing clear communication is something we take great pride in, and we’re glad Julian delivered that level of care. Team Longo
Julian is a great professional, very courteous and
Julian is a great professional, very courteous and attentive in keeping us informed about every step of what was being done to our trucks. He kept us updated on the progress and the estimated time they would be ready. A true asset to the company. Thank you very much for the extraordinary service we received.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased to hear that Julian provided courteous and attentive service throughout your truck service experience. Your kind words about his communication and professionalism mean a lot to us. Thank you for sharing your feedback—we’ll be sure to pass it along to Julian. Make it a great day - Team Longo
Julian assisted me with servicing my car.
Julian assisted me with servicing my car. He explained to me what was to be done and got me in and out of there in no time. Called and text me throughout the entire process. Highly recommended Longo always takes care of me and my cars.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're glad Julian was able to assist you efficiently and keep you informed throughout the process. It's always our goal to provide dependable service, and we appreciate your continued confidence in Longo.
Great experience when service my car.
Great experience when service my car. Frim welcome, then advice, transportation to home and back. Communication was excellent. Will use again for future services and auto needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your great experience with us! We’re delighted to hear that you felt warmly welcomed, appreciated the advice, and found our transportation service convenient. Excellent communication is something we strive for, and we’re glad it made a difference for you. Team Longo
Love coming to Longo Toyota.
Love coming to Longo Toyota. They always know what they’re doing. Julian Romero was amazing and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're truly humbled to be your selected servicing center. We're glad to hear that you love coming to Longo Toyota and that Julian provided amazing and knowledgeable service. We look forward to seeing you again!
they have the best customer service in Southern
they have the best customer service in Southern California. I have my all three Toyotas service here. I would recommend Longo to all my family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback on DealerRater. It means a lot to know you consider our customer service the best in Southern California. We truly appreciate your recommendation and look forward to continuing to take great care of you and your vehicles!
Julian took good care of my vehicle issue.
Julian took good care of my vehicle issue. Very professional and quick response. I will definitely come back to Longo Toyota in the near future..Thanks again Julian! Best Wishes, Jiaji
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. We're glad to hear that Julian took good care of your vehicle issue and provided professional, responsive service. Your feedback means a lot to us, and we appreciate your kind words. Team Longo
Daniel Lopez and his team are always a pleasure to work
Daniel Lopez and his team are always a pleasure to work with. Communication and their professionalism & service really makes them stand out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're proud to have Daniel and his team representing Longo Toyota—they truly go above and beyond to provide clear communication, professionalism, and outstanding service. It's always a pleasure to serve you, and we look forward to continuing to exceed your expectations!
The men there were sexist and disrespectful.
The men there were sexist and disrespectful. Didn’t give me any answers to what was wrong and gave me the run around just to make money for a crap diagnostic that wasn’t needed and wasted my time.truly thank you for your Blantant disrespect.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share feedback about your experience. My name is Laura Montes, Guest Relations Supervisor. I gave you a call and we briefly spoke, but I understand it wasn’t the right time for a conversation. If you’d like to further discuss your visit, please don’t hesitate to reach out to me directly at: D: (626) 580-6134 E: Laura.Montes@LongoToyota.com
I’m like this dealer because close to my home, you know
I’m like this dealer because close to my home, you know save time and money,
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your posting on DealerRater and have a wonderful upcoming weekend - Team Longo