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Auto Team Delaware Pre-Owned Center

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (399 reviews)
Visit Auto Team Delaware Pre-Owned Center
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–7:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (833) 617-4624 (833) 617-4624
Used (855) 884-2132 (855) 884-2132
Service (877) 221-9314 (877) 221-9314

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (399 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service

I was in for a headlight replacement and new front and rear wiper blades and rather than leaving my car all day, the service person suggested just waiting. I was there for less than an hour and on my way. Worked well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Great service

Fast, efficient service. The staff is cordial and professional. The waiting area is clean and comfortable. I would recommend the service department to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Great service

Pleasant and clean waiting room; experienced staff to take care of car; professional workers greet you as you enter waiting room

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Great service

Great service! Gave me many options regarding buying or leasing a vehicle. Was very helpful and much better than my expierences at other dealerships

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the five-star review!

Chris Good

Just what I expected from Subaru. The always do what they say. I will continue to use this service. Will continue to use them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Highly recommend this Subaru dealership

friendly and knowledgeable salesperson, Jim C.; no overly aggressive sale tactics; good location; look forward to good service also; very competent personnel at all stages

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the five-star review!

6,000 mile service

Courteous, efficient and helpful staff that went out of their way to make the experience a positive one. The scheduled service was completed in less time than anticipated, and two other issues related to the vehicle were very satisfactorily addressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Excellent Subaru Service Facility

The 2 people working you service desk were very people oriented, friendly professionals! Your waiting room was very comfortable and the coffee good!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Great service.

Service was excellent - took care of my Saab at Delaware Cadillac (I assume that's what this survey is for!)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Third car is the charm

I bought three cars from Delaware Subaru - and the level of expertise with regard to knowledge and transaction should set some type of bar. A really high bar. The salesperson Jim went out and found the car I requested with all the correct options. I thought it would take him a few months - it took days. The gentlemanly way he handles his customers should be taught as a standard; the way he returns calls and updates progress is great both technically and personally. If there is an added item or accessory you need or request, he finds a way to make sure all concerns are addressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the five-star review!