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Auto Team Delaware Pre-Owned Center

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (399 reviews)
Visit Auto Team Delaware Pre-Owned Center
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–7:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (833) 617-4624 (833) 617-4624
Used (855) 884-2132 (855) 884-2132
Service (877) 221-9314 (877) 221-9314

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (399 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service 6/29/16

Fast service, nice and clean too. Staff very helpful. Fix my recall no problem. I have a 2 year service plan with Subaru and they did all my services in one day for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

prompt and curteous service

Tony and Mike were able to accommodate my schedule on short notice. Shuttle driver was friendly and prompt. Car service was done in two hours. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Great, thorough service

Had all four tires replaced, balanced, and aligned. Delaware Subaru ordered the tires and they arrived the next day for my appointment. The price was pretty close to what I found online at TireRack so I feel the price charged was fair. I was also told by the service center that there was a rebate. They printed out and completed two copies for me so I will ultimately get some cash back on the investment. The service was the price quoted to me by phone. Shuttle driver arrived quickly to drop me off at work, and was promptly waiting to pick me up in the afternoon. High quality, thorough service. Very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Great Subaru Service Department

Love your service department! Had some problems with actual car purchase. I received no support from Sales Manager, through owner of dealership. Your service department makes up for the hardship! Cory & Tony are great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the online review! We have improved our processes a lot since 2016. If you ever give us a second chance, we're sure our new management would exceed your expectations :)

Very efficient

good deal. Very efficient process. Good people. Knowledgeable staff. We love the car. We like the safety features. We like the AWD.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the five-star review!

Kathy Novello

Got a ride to and from work. I was given a loaner car when the parts to fix my car would be there the next day. Car was washed and every thing was fixed right the 1st time. Great job by the mechanic, Service Consultant Walter and Service Manger Ron.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Great service, great staff, very good experience

Warmth and caring of the staff.......thorough explanations when I ask questions.....work done in a timely fashion....customer friendly, attractive waiting area.....costs explained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

Great Service Department

My car is always well taken care of & the service dept goes above and beyond to assist with the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five-star review!

THE BEST SERVICE

It was one of the BEST experience purchasing my first Subaru ever!!! Dorian, Nick and Kevin knows how to get the job done!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the five-star review!

Five star used car experience

From my first contact with the dealership to picking up the keys I was treated with the utmost courtesy and professionalism. My sales consultant Mr. Dobbins took time to make sure my questions were answered and it was a great experience. Now I was buying a pre owned car and never expected to receive the new car experience. All the additional dealer services were explained in detail . Every employee I dealt with seemed to enjoy their jobs and worked as a real team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the five-star review!