Reviews
Write a reviewDE Subaru
Our salesman Jim was friendly, knowledgeable, and 'no pressure'. He was very quick to get back to us via email and phone when we had any questions. Would definitely recommend him to others!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Garza, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Kia of Wilmington. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, Bob Dominick, Client Relations Manager, bdominick@autoteamdelaware.com, 302.656.3100
No Hassle
PERFECT. Easy to set appointment, work performed as promised, vehicle ready when promised. Vehicle returned clean. Staff knowledgeable, professional and courteous. would not take my Subaru anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the five-star review!
Great Job
Nice guys at the desk. Wonderfully clean service waiting room and bathroom. I love to come there. Good job. See you next time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the five-star review!
Great Service
The staff are wonderful. They are always very helpful and knowledgeable. Will definitely return to Delaware Subaru to have my car serviced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the five-star review!
Great experience!
Jim and the whole team could not have been better to work with. Excellent service, no pressure. Went out of their way to accommodate out needs
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the five-star review!
Delaware Subaru
Jim Colihan was knowledgeable and supportive and helpful without being pushy. When we couldn't get my car of choice from another Subaru dealership by 8/31...as I wanted to do the 0% financing for 48 months......he offered me a good price on an upgraded Forester in the showroom. My husband, Frank, came with me to evaluate the car and the deal, and we were sold! Thanks, Jim, thanks Delaware Subaru!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the five-star review!
Great Service!
Personable Staff, very informative, helped me get an excellent deal on a great car. I would recommend to a friend.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the five-star review!
tire replacement
Excellent service department. I had to get a tire replaced due to a screw puncture. Staff set up an appointment quickly to accommodate customer needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the five-star review!
75 k service
Friendly service, convenient shuttle. I think the mileage service, in my case 75k, is too expensive for service that were performed
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the online review!
No pressure, friendly easy sales people.
No pressure, friendly warm employees greeted and handled the sale. Answered questions and advised on purchase. Helped us work out a deal we could feel good about.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the five-star review!
