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2025 state dealer award
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2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,859 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Wilmington from DealerRater.

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Luis was attentive, diligent, and resourceful.

Luis was attentive, diligent, and resourceful. He went above & beyond to help us and to make sure we bought the car that was best for us.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Robechta, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Experience was relaxed, the car did all the convincing.

Experience was relaxed, the car did all the convincing. Wish we could buy 2! Enjoying our new RX350.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Wilmington so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

Josh was very easy to work with.

Josh was very easy to work with. He answered all my questions and made it a smoothe experience overall. I would definitely recommend him the next time your in the market.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Troy was a pleasure dealing with.

Troy was a pleasure dealing with. When it came to the decision making process, he was extremely helpful and knowledgeable. He answered all of my questions and created an overall smooth experience. Thanks again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

I came in to look at a used car.

I came in to look at a used car. Troy explained everything to me and was very prompt. The experience was excellent.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

If you’re looking to purchase from Lexus of Wilmington

If you’re looking to purchase from Lexus of Wilmington you gotta come see ya boy T-Bone. He will treat you like part of the fam. He is definitely getting invited to the cookout. Woof woof!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

Mr. Sibri is very professional. Cool ,calm and

Mr. Sibri is very professional. Cool ,calm and collected. Straight to the point. Very good salesman.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

Luis was super nice and genuine in helping me get the

Luis was super nice and genuine in helping me get the best deal for my new car. Some dealers can be aggressive or dishonest about their pricing, but we felt at ease working with Luis. He was flexible with timing and made sure we were 100% happy with our purchase. He was so nice we honestly wanted to give him more money for the car. Highly recommend Luis if you’re shopping at Lexus of Wilmington.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Wilmington so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

This was my first buying experience with Lexus and I had

This was my first buying experience with Lexus and I had a wonderful experience with Lexus Wilmington! I recently purchased a Lexus NX 350 and I couldn't be happier - this had all the features I was looking for - and I had been looking for a few months. I worked with a great team -- Gage & Alex were my knowledgable & professional sales reps, Andrew was the GM who gave me a great deal, and Drew was the finance guy who explained everything in great detail. (which I appreciate) If you're looking for a no pressure & enjoyable buying experience, this is your go to Lexus dealership.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This was my first buying experience with Lexus and I had

This was my first buying experience with Lexus and I had a wonderful experience with Lexus Wilmington! I recently purchased a Lexus NX 350 and I couldn't be happier - this had all the features I was looking for - and I had been looking for a few months. I worked with a great team -- Gage & Alex were my knowledgable & professional sales reps, Andrew was the GM who gave me a great deal, and Drew was the finance guy who explained everything in great detail. (which I appreciate) If you're looking for a no pressure & enjoyable buying experience, this is your go to Lexus dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!