Sheridan Ford

Everything went smoothly. The car I was interested in was ready for me to test drive when I arrived. I didn't sense any high-pressure sales tactics, and they also made my trade-in experience easy.

Maybe it is because I’m from a different state but, it sometimes things were a little slow rolling. Everyone was nice the work was decent, just took a little longer than expected.

The dealership was able to get my parts in time and scheduled me for a time that would work for me and completed the work on schedule. I wish things didn’t cost so much but to get the work done timely and correctly the first time is important to me.

The staff at Sheridan Ford are very friendly. My last service appointment was faster than I anticipated, and did not have to wait very long.

There was confusion about the service and how long it would take so John made sure I had a loner car so I could get back and forth to work while they took care of my software update. He kept me informed the whole time of progress and completion and made sure I could still pick my car up after service hours!

Sheridan, ford would I like best about shared in ford?Is the lifetime oil change membership?Makes it easy and convenient and feel like.I save a lot of money having that membership! The service manager Dwayne and John. The service rep are 2 great guys every time I come in there. They call me by my first name as if we're family and I really appreciate that. They make you feel comfortable from the second. You walk in the door till the time you leave, you walk out with the feeling of you were told the truth about any repairs on your vehicle. And they were doing it in a reasonable price, not overcharging, like some places, do To really not. Thanks, guys. So they make the whole car repair experience. Rewarding, and I appreciate that. While you know, it can be hectic, waiting for your car to have whatever service you're getting done. But they keep the waiting area clean It's a positive experience as positives as it can be.Getting your car worked on you understand okay, thank you be blessed

Everything was very smooth, clean, nice place. Really enjoyed Nate. Finance manager was also very helpful.

They are true to their words. I have been coming there for maintenance on my car and have not been let down yet. I brought my car there 8 years ago. ..., and it still runs like it is brand new. 141, 000 miles later :)

If I could give it zero stars, I would. Scheduled an oil change with tire rotation, multi point inspection, etc. Get the call, go pick it up and they only change the oil. I also asked them to check the water pump, as this was replaced last year under warranty and is giving problems again. Also, the clerk wouldnt let me use ford rewards points to pay, because she “didn’t know what to do”. The service advisor at check in was extremely rude. I’ll gladly drive the 20+ minutes to Porter ford for future service.

Mr Diaz was great, made the appointment met me at the door and made it a simple process.