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Paramount Kia of Hickory

(3,513 reviews)
Visit Paramount Kia of Hickory
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 national dealer award
View 13 awards
2025 national dealer award 2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 722-6585 (866) 722-6585
Used (866) 722-7725 (866) 722-7725
Service (866) 736-4454 (866) 736-4454

Reviews

(3,513 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Kia of Hickory from DealerRater.

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Great Customer Service

I came on the lot just looking around for a new car. I was greeted. All my questions answered on new and used vehicles professionally. Thank you for great customer service! When I'm ready to purchase a new vehicle I will be coming to Paramount Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Amy, we loved reading this review! Happy customers are our aim, and it appears our team really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Dave Estes | destes@paramountauto.com

Looking into a new car

I wanted to get a new car I was given great options and great deals but I was not able to get a new car I was given other options but decided to wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Dave Estes | destes@paramountauto.com

Purchased 15 Kia Soul

Went to this dealership for the first time as I’ve never been to look at Kia vehicles before not sure what to expect. When I got there the staff was very helpful and professional attending to us making us feel like we are important. We found a car for my daughter who is loving it and it met all the needs we could have esker for. I would recommend this dealership if anyone is looking for a new vehicle or even a used one as well seems they take great care of the customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Dave Estes | destes@paramountauto.com

Fantastic service

Went in as a first time car buyer and had a great experience. They were very attentive and asked about what I wanted and showed me cars in my price range. No pushy salesmen just after a sale! They really took the time to figure out my needs. Love my 2020 Kia soul!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Dave Estes | destes@paramountauto.com

Outstanding Service.

Nick did an awesome job from start to finish. He was knowledgeable, professional and helpful. He went above and beyond by bringing in the exact car we wanted from Asheville and had it there the next day. We highly recommend Nick for any of your car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Dave Estes | destes@paramountauto.com

Nick was awesome!

Loved paramount Kia. I would highly recommend them. They worked hard to get me in my dream car...I left feeling happy & in style! Everything from finding the car that fit my needs to doing paperwork was smooth! I had a wonderful experience and will recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Angela, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Dave Estes | destes@paramountauto.com

Best salesman ever

Made us feel like one of the family. Best car buying experience me and my wife have ever had . Wasn't trying too well us something we didn't wont.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We loved reading this review! Happy customers are our aim, and it appears our team really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Dave Estes | destes@paramountauto.com

Got what we wanted so we was happy.....

Nick Thomas was amazing at sales..He has made sure that we were completely taking care of with all our needs...He keeps is word when he says he going to do things..and to us that mean alot when you take care of your buyers..We were pleased with everthing...THANKS AGAIN NICK THOMAS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Dave Estes | destes@paramountauto.com

Nice people

They help give them a try I came in in a pile of crap left n a new 2019 Rio with less than 30 miles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Dave Estes | destes@paramountauto.com

Kia Telluride

I had superior service. Chris was very knowledgeable about the new telluride. He really helped me compare the options between models. Overall a very good customer service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Dave Estes | destes@paramountauto.com