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Paramount Kia of Hickory

(3,513 reviews)
Visit Paramount Kia of Hickory
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 national dealer award
View 13 awards
2025 national dealer award 2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 722-6585 (866) 722-6585
Used (866) 722-7725 (866) 722-7725
Service (866) 736-4454 (866) 736-4454

Reviews

(3,513 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Kia of Hickory from DealerRater.

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19 Kia sorento

Thank you Chris G. For all the help. Great service we will be back. Thank the lord I do not have to go back to bob king Kia. Thank yall

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Dave Estes | destes@paramountauto.com

Cathy Rivas

Ive not had any buying experience with a salesperson as great as i did with Cathy Rivas @ Paramount Kia. Top Notch service! And truly a blessing of a person. She helped me give my wife a gift she so deserved, and wish her Gods grace. Thank you Cathy, and thank you Paramount Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Dave Estes | destes@paramountauto.com

Purchased a truck

The sales staff was friendly without being pushy. We had a great experience test-driving and purchasing a truck. They allowed us to test drive with our whole family (without a salesman) to get a feel for the vehicle. The financing process was slow, but they kept us updated on what was happening while we waited. I would recommend Paramount Kia for used vehicles to anyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Paramount Kia of Hickory! If there is anything else we can do for you, please feel free to give us a call. Best, Dave Estes | destes@paramountauto.com

David Hoover

Really good customer service. Was very friendly and welcoming. Will let other people know about David and Kia because of the fantastic and wonderful help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Dave Estes | destes@paramountauto.com

Kia Soul

Our salesman Caleb Motley was great. He was polite, and Knowledgeable. He cared about our needs and desires when selecting the car. He made the buying experience comfortable and pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great salesman David Hoover. Was very nice to us.

Paramount Kia is a great place to buy a car. From the sales to the service to the manager. they were all very nice. I would recommend them to anyone. They will get you a deal. Thanks David Hoover.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My most pleasurable car buying experience ever!

From the moment we met David Hoover and Randy Rosenbalm on the lot it was a great experience! The 2019 Kia Optima Sport caught my eye from the start and I walked away from it since the sticker price was way more than I wanted to spend. David assured me we could get it in my price range without hesitation. Test drive was great and David was knowledgeable about all the features! I had financing when I walked through the door, but Kia was able to get a lower rate for me. The whole process was as smooth, fast and enjoyable as car buying can be!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Christi, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, Dave Estes | destes@paramountauto.com

Pleasureable no Pressure!! Great Buying Experience!!

They took care of everything and made it seamless!! We will be back for future purchases. You need to check out this group of people at Paramount Kia -they will take care of you !! Thanks again guys !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase! I hope you are continuing to enjoy your vehicle! It's wonderful to know you feel confident in your decision to choose Paramount Kia of Hickory as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Best, Dave Estes | destes@paramountauto.com

Very professional and efficient.

I called Caleb Motley about a vehicle they had on the lot. I was able to negotiate with him and come to an agreement. I paid a deposit onver the phone and came up from out of state. The vehicle was as advertised, no bait and switch . They had the paperwork ready and we were in and out . Thanks for the great service and courtesy for my time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, Dave Estes | destes@paramountauto.com

Had a easy buy shopping with Chris Gallegos.

Went in to Paramount Kia of Hickory NC with few expectations and was really pleasantly surprised. I had one of the best experiences in car buying in my life. Chris Gallegos gave me a fantastic deal and I appreciate it greatly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! Happy customers are our goal and our mission at Paramount Kia of Hickory, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, Dave Estes | destes@paramountauto.com