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Paramount Kia of Hickory

(3,511 reviews)
Visit Paramount Kia of Hickory
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 national dealer award
View 13 awards
2025 national dealer award 2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 722-6585 (866) 722-6585
Used (866) 722-7725 (866) 722-7725
Service (866) 736-4454 (866) 736-4454

Reviews

(3,511 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Kia of Hickory from DealerRater.

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Wife loves her new car.

We were pretty upside down in our malibu which made a deal tough. Michael knew we needed our car paid off and some rebates to make a deal work. That is exactly what happened. Michael was available but not pushy which made the experience exciting. Very knowledgeable about the car and took time to make sure we were before we left with it. Thanks for making it a quick and pleasant deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

I am happy to hear your time spent with Michael was pleasant. Congratulations on your new vehicle! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Dave Estes | destes@paramountauto.com

Paramount Kia

Another wonderful experience at Paramount Kia and Tim Whitener. This is the fourth car I have purchased at Paramount and Tim has been awesome every time. I would not buy a car anywhere but Paramount

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

You have been doing business with Tim and Paramount Kia of Hickory for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, Dave Estes | destes@paramountauto.com

Great Deals!

My wife was looking for a car to travel to work with better mileage. Michael contacted us very promptly and had the vehicle we liked waiting. He explained everything he knew about the vehicle to us and was very knowledgeable. We also received a great deal on our trade and our new purchase. We would recommend Him to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

I’m grateful you chose us to trade in your vehicle, and I’m pleased to hear about your excellent experience working with Michael! Congratulations on your new car! Please feel free to reach out to us with any questions or future automotive needs as we are always here to help. Sincerely, Dave Estes | destes@paramountauto.com

Outstanding Dealership

I love my new Kia Forte. This is the third vehicle I have purchased from Paramount Kia-Hickory, NC. You ask me why I always go to this dealership. Let me tell you about them. Randy Rosenbalm took the time to find out what I wanted, how much I wanted my payments to be and then helped me find that special car that fit my every need and then some. He made the whole process from choosing my car to explaining each paper I signed after I chose my Forte. If you need a new car, ask for Randy Rosenbalm, you will be happy you chose him as your saleman (no high pressure). Another reason I chose a Kia, is their excellent service department. Aaron Bisesti is a very professional and trustworthy part of the service department. Always just a phone call away with advice and/or help when I had past care problems. He will make sure you get the best service available. I have to also include, Evan, of the financial office for all you help in getting the payments affordable and making sure I was satisfied with the offer. Thank you to a terrific team from Paramount Kia Hickory, NC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Joy, I am pleased to hear that you had an excellent experience with our team. Congratulations on your new Kia Forte! We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Sincerely, Dave Estes | destes@paramountauto.com

Very good experience

I had a good experience with the Kia place. Very nice atmosphere, the people we're extra nice and I would recommend anyone buy a car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Sheri, thank you for the feedback! We are happy to hear of your positive experience at Paramount Kia of Hickory, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Dave Estes | destes@paramountauto.com

Just Simply Awesome

MICHAEL BLACKWOOD you are Awesome. You are very professional and very knowledgeable. You gave us all the information we needed to make the right choice. Thank you. And Thank you for your Service to Our Country..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Congratulations on your new car, Kathy! Thank you for taking the time to write about your experience. It's great to know Michael was able to provide you with a knowledgeable, professional, and informative car buying experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Dave Estes | destes@paramountauto.com

Service

Wouldn't have wanted to spend my Saturday morning anywhere else while having service done on my car.... everyone was very polite and courteous! They even offered us and made us a coffee....above and beyond

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Dave Estes | destes@paramountauto.com

Great Service

I recently purchased a certified pre owned Kia Sorento from Michael. The service that he provided us was excellent. He made sure that we understood what was happening every step of the process and never felt pressured. He is very friendly and a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Dave Estes | destes@paramountauto.com

Great place to buy a car!

No hassle, no pressure and got what we wanted for our trade-in. Everyone we met were friendly and Cathy Rivas is a wonderful salesperson. We love our Inferno Red Soul Exclaim!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Dave Estes | destes@paramountauto.com

My new KIA Soul.

I recently purchased a new KIA Soul here. My salesperson, Dean Liechty, who was very friendly and very informative about all the features associated with my car. He was very helpful and very professional. Me and my son enjoyed our experience at KIA and with Dean.....Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Dave Estes | destes@paramountauto.com