Reviews
Top Notch
Cathy Rivas was excellent to deal with. She made the process of purchasing our new Kia at Paramount Kia so easy. She answered all the questions that we had and if she didn't know she quickly found out the answer for us. We can not thank you enough for helping us. We absolutely love it!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours are truly a breath of fresh air! Cathy is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Dave Estes | destes@paramountauto.com
My Kia
My Kia drives great and my husband fits in it well being as though he is over 6ft tall. They dealership worked hard to get me into one with all the features I was looking for. They even helped me out with floor mats!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Dave Estes | destes@paramountauto.com
Michael Blackwood was great!
Michael Blackwood was a terrific salesperson! He called us back promptly and before any other salesperson at any other KIA dealership that we contacted. He went the extra mile for us making sure we were happy. He also thoroughly explained our new vehicle. We accomplished our purchase in one day thanks to Michael and we appreciated that since we live a good distance away.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
At Paramount Kia of Hickory, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Dave Estes | destes@paramountauto.com
Great Person and Excellent Salesman
Want to thank Mike Blackwood for his time and being a true professional. He helped make my wife's dream come true to own a minivan. Would recommend Mike for your car buying needs. Thanks again Mike.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review. We are pleased to hear that Mike was able to provide an efficient and overall positive experience. Sincerely, Dave Estes | destes@paramountauto.com
Cathy is awesome! She is friendly, knowledgeable, and wants
Cathy is awesome! She is friendly, knowledgeable, and wants To help you find the right car! I walked in asking questions that she immediately answered. She made my buying experience easy, no hassle, and actually enjoyable. Cathy took her time to make me feel welcome and didn’t rush me in any way! She wanted to make sure that I knew what I was getting and showed she cared. I wasn’t just another ‘sell.’ Thank you, Cathy! 😊
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Cathy made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Dave Estes | destes@paramountauto.com
New car purchase
Mr. Ramsey The Kia Team you have in place at Paramount Kia is 2nd to none.Especially the service department.My wife and i would like to thank everyone for helping us get our new car. Thanks, Larry and Marlene Frady
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Dave Estes | destes@paramountauto.com
Excellent
Justin was super helpful! As a first time car buyer, Justin was patient with us and answered questions that we had. We had been to another Kia dealership and were not impressed with their customer service and felt pushed/rushed into making a quick decision. From the moment we arrived and met Justin, he went over the details of the car as well as providing great customer service. He never made it seem like we had to make an immediate decision. He took the time to carry on conversations that were friendly and had nothing to do with us buying a new car making the atmosphere less business like and more relaxing. He also showed me where we would need to go to get the new car serviced. Overall, we’re glad Justin was able to help walk us through the process of buying our first car. Thanks Justin! -Aimee F. and Dylan O.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great dealership
I would recommend this dealership to anyone. My husband and I had a great experience with our salesman Nick. We will shop here for many years to come.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Dave Estes | destes@paramountauto.com
Eli Reese
Eli was the best person to wrk with. I have never had a better experience buying a vehicle from anyone else but him. recommend Eli to any future customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy to hear that your time spent with Eli was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, Dave Estes | destes@paramountauto.com
Very Patient and kind
This is the first change we have made in ten years.....Michael Blackwood helped the transition go smoothly and never gave up even though the credit situation was difficult.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback. At Paramount Kia of Hickory, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Dave Estes | destes@paramountauto.com
