Reviews
Took my CRV here for service when it had a light come on. They were very helpful
Took my CRV here for service when it had a light come on. They were very helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Took my car in for an issue . My appointment was at 7 am - literally had a rental car request and nothing. I approached the service desk at 8 am after waiting and they said they have driven my car and there was nothing wrong. The service tech did not want to ride with me to observe what I was having an issue with. Awful experience !
Took my car in for an issue . My appointment was at 7 am - literally had a rental car request and nothing. I approached the service desk at 8 am after waiting and they said they have driven my car and there was nothing wrong. The service tech did not want to ride with me to observe what I was having an issue with. Awful experience !
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Lynn, we’re very sorry to hear about your experience and truly appreciate you taking the time to share this feedback. We understand how frustrating it must have been to arrive for your appointment, especially with a rental request, and not have things go as expected. This is not the level of communication or service we strive to provide. Your concerns regarding the wait time, lack of clarity, and not being able to properly demonstrate the issue are taken very seriously. We would appreciate the opportunity to make this right and ensure your concerns are fully addressed. Please reach out to us directly and ask for management so we can review your visit in detail and work toward a proper resolution for you. Thank you again for bringing this to our attention.
Azucena Parrazal was a great help in helping me acquire my dream car; she was honest and willing to help.
Azucena Parrazal was a great help in helping me acquire my dream car; she was honest and willing to help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Russell and the entire staff were great! Smooth process. Very clean and professional dealership! They even had a welcome sign in my new car when I arrived!
Russell and the entire staff were great! Smooth process. Very clean and professional dealership! They even had a welcome sign in my new car when I arrived!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was a very easy process to bring in my end lease vehicle to the dealer to turn around and purchase the vehicle. Thank you, Mr. Lamont!
It was a very easy process to bring in my end lease vehicle to the dealer to turn around and purchase the vehicle. Thank you, Mr. Lamont!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, Michelle! We’re so glad to hear the process of turning in your lease and purchasing your vehicle was easy and seamless. Lamont is a valued part of our team, and we’re proud to have him here helping our customers every day. We truly appreciate your business and hope you enjoy your vehicle!
Quick easy process. Salesman and finance man were exceptional in my opinion. I hate the buying a car process and these guys made it pretty painless today. May be one of the best experiences I’ve had in buying a vehicle.
Quick easy process. Salesman and finance man were exceptional in my opinion. I hate the buying a car process and these guys made it pretty painless today. May be one of the best experiences I’ve had in buying a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We’re so glad to hear that your experience was quick and easy and that our sales and finance team made the process painless for you. We know buying a vehicle isn’t always people’s favorite thing to do, so it means a lot to hear that this was one of the best experiences you’ve had. We truly appreciate your business and hope you enjoy your new vehicle!
Salesman, Eddie Jarvis, was very nice and informative and made the sale go very smoothly. The dealership was clean and inviting. Mark Stewart.
Salesman, Eddie Jarvis, was very nice and informative and made the sale go very smoothly. The dealership was clean and inviting. Mark Stewart.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review, Mark! We're so glad to hear that Eddie made your experience smooth and informative. Eddie is a valued part of our team, and we’re proud to have him helping our customers every day. We’re also happy Chris was able to assist you on the finance side to complete the process. It’s great to know you found our dealership clean and inviting as well. We truly appreciate your business and hope you enjoy your new vehicle!
Great overall experience! Sales was willing to work a price we could agree upon and the actual purchase process was quicker than the norm!
Great overall experience! Sales was willing to work a price we could agree upon and the actual purchase process was quicker than the norm!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review, Blake! We’re happy to hear you had a great overall experience and that our team was willing to work with you to find a price that made sense. It’s also great to know the purchase process was quicker than expected. We truly appreciate your business and hope you enjoy your new vehicle!
My sales person, Eddie, was phenomenal. The deal I got was fair on both ends.
My sales person, Eddie, was phenomenal. The deal I got was fair on both ends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review, Corey! We’re so glad to hear that Eddie provided you with a phenomenal experience. He’s a valued part of our team, and we’re proud to have him here taking great care of our customers. We’re also happy to hear the deal felt fair for both sides—that’s always our goal. We truly appreciate your business and hope you enjoy your new vehicle!
Wonderful experience. Salinas Honda Gastonia was a great place. Friendly and not pushy. Would recommend.
Wonderful experience. Salinas Honda Gastonia was a great place. Friendly and not pushy. Would recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We’re so glad to hear you had a great experience with our team and that you found the atmosphere friendly and comfortable. Russell is a valued part of our team, and we’re proud to have him here taking great care of our customers. We truly appreciate your recommendation and look forward to assisting you again in the future!