Reviews
Venroy Allen Is a cool guy and very friendly, he helped
Venroy Allen Is a cool guy and very friendly, he helped me out by listening very keenly to my needs. Lia Hyundai of Hartford always has exceptional staff as their sales representative. Thanks, Venroy for your help with my Hyundai Palisade 2024.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for letting us know how satisfied you were with Venroy's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.
Venroy Allen Is a cool guy and very friendly, he helped
Venroy Allen Is a cool guy and very friendly, he helped me out by listening very keenly to my needs. Lia Hyundai of Hartford always has exceptional staff as their sales representative. Thanks, Venroy for your help with my Hyundai Palisade 2024.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for letting us know how satisfied you were with Venroy's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.
Always satisfied with Lia Hyundai Service team.
Always satisfied with Lia Hyundai Service team. Hector is awesome, Danne is excellent in customer service. They always helped me to address the issue and very honest about what my car needed. They are the reason why I always come back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your 5 stars for Hector and Dane! Thank you for taking a moment to tell everyone what makes them stand out at each visit. We're happy to be your #1 choice for keeping your vehicle in shape.
Always polite, prompt, knowledgeable and thorough
Always polite, prompt, knowledgeable and thorough assistance. this is true each time we visit this dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing what made this a great service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.
Great Dealer.
Great Dealer. Dane Morrisette helped us Greatly with an Extended Warranty issue and did everything in his power to resolve
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, thank you for sharing positive feedback on Dane! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what he provided for you. We look forward to your next visit!
always good service fair pricing .
always good service fair pricing .they let you know what issue your car has and the required maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!
Excellent service, communication and attitude.
Excellent service, communication and attitude. I typically seek out Hector Morales due to his knowledge and customer service. I also trust him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind review, Charlie! We truly appreciate your continued business, and we're glad Hector has always taken such great care of you and your vehicle. Thank you for making Lia Hyundai your #1 choice for service!
Hector Morales got me in and out in a reasonable amount
Hector Morales got me in and out in a reasonable amount of time for my routine service appointment. My only comment is that the dealership should have sent a text or email letting me know their procedure had changed for checking in. They used to come out to your car in the service bay to check you in, note your mileage and take your keys, then you went inside to the service desk. This time I sat in my car in the service drive through for 15 minutes before someone came out and told me I needed to leave my car and come inside to check in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing positive feedback on Hector. We're glad the services were performed in a timely manner, and we appreciate hearing about the issue you experienced at check-in. We'll be discussing and reviewing procedures with the team, and hope to make your next visit a smoother process.
I have been having my vehicles serviced at Lia Hyundai of
I have been having my vehicles serviced at Lia Hyundai of Hartford since 2011. The service reps like Dane Morissette have always provided exceptional customer service. Dane takes his time to explain what needs to be done and keeps me posted on the progression of the services being done on my vehicle. He goes above and beyond and has far exceeded my expectations !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind review, George! We truly appreciate your continued business, and we're glad Dane has always taken such great care of you and your vehicle. Thank you for making Lia Hyundai your #1 choice for service!
I recently had a nice experience working with Dane
I recently had a nice experience working with Dane Morissette for my recent service appointment. One thing I find missing in my visits is ’the advisors don’t spend much time to explain the services you are going perform. And especially when they return the car after service they don’t spend any time going over the work that was performed and the results. I think a little more detailed expiation of the work performed and results would be helpful than just handing you the invoice and car. I’m
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Harold, thank you for your invaluable feedback and kind words on the service provided to you by Dane. We're sharing your comments with the service team in hopes of improving the communication and transparency at your next appointment. Thanks, again!