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Hendrick Toyota Merriam

(2,384 reviews)
Visit Hendrick Toyota Merriam
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 755-6486 (877) 755-6486
Used (877) 663-6942 (877) 663-6942
Service (877) 511-2744 (877) 511-2744

Reviews

(2,384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota Merriam from DealerRater.

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It is always very easy to take my car for service, and

It is always very easy to take my car for service, and know that I am getting the best care for my Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I worked with Jace in service for my oil change.

I worked with Jace in service for my oil change. I highly recommend working with him during your visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Carl, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Merriam. We can't wait to see you again, have a great day.

Jace in service was great to work with.

Jace in service was great to work with. Highly recommend him as your service advisor during your next visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Stece, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Merriam.

Had an urgent need for repairs.

Had an urgent need for repairs. They fit me in and did quality work in a short time. Impressive considering they had to order in parts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Rtv, thank you; we appreciate your feedback!

Great service.

Great service. I had an urgent need for service and they got me back up and running in two days. Pretty good for no appointment where they had to order parts. Quality of the work is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We can't wait to see you again, have a great day.

Great service advisor(Steven A.

Great service advisor(Steven A.) Quick and efficient! Provided video inspection Of my car! Superb effort.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

If you have any further questions, please don't hesitate to reach out!

Just recently purchased a 2026 Camry Nightshade from this

Just recently purchased a 2026 Camry Nightshade from this dealership and I had the most amazing experience! I worked with Ruth and she really went out of her way to help me during the whole process and making sure everything went smooth. I could have not have asked for a better person to work with, highly recommend her!! As well as the sales manager B. Ryan and the finance manger Nick. They were super helpful and accommodating with all of my requests!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Just bought a 2026 Corolla Cross from Ruth and I couldn’t

Just bought a 2026 Corolla Cross from Ruth and I couldn’t be happier! She made it a very easy and smooth process. Love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jimmy J, we appreciate you taking the time to leave us this feedback.

Service department Mercedes Paterson is knowledgeable on

Service department Mercedes Paterson is knowledgeable on issues and cordial. She will put you at ease

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

V Swafford, we really appreciate your feedback!

Service department was/is very very helpful!

Service department was/is very very helpful! Specifically, Jonathan Dodson took amazing care of us when we had a complicated situation! It is his type of personalized attention that keeps us wanting to trust Toyota as a whole and Hendrick's in particular.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

If you have any further questions, please don't hesitate to reach out!