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Legends Toyota

(963 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 425-5014 (866) 425-5014
Used (866) 496-4218 (866) 496-4218
Service (866) 583-7134 (866) 583-7134

Reviews

(963 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Legends Toyota from DealerRater.

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Cheaters Worst car buying experience.

Dont get attracted by their offers. They try to give u best offers and even take credit card deposits from u and once u go there they dont offer u the price they told you. I am not Kidding these guys are cheaters.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

On behalf of Performance Legends Toyota, I would like to apologize for any confusion you experienced regarding pricing. If you are willing, I would like the opportunity to speak with you directly so we can discuss the situation in further detail and find a solution that meets your satisfaction. Please contact me directly, at a time that is most convenient for you, at 913-299-8600. Sincerely?Duce Lett, General Manager.

We were greeted by the dealer Javan.. He is friendly and...

We were greeted by the dealer Javan.. He is friendly and intertain us well. He did good in explaining what is the best card to get. The car is nice and it drive smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My boyfriend and I finally were sick of driving his jeep...

My boyfriend and I finally were sick of driving his jeep and more importantly paying for the gas. We live about a mile from the legends Toyota dealership and decided to go up there on Sunday. We had the Prius in mind. We looked around at the used cars and saw one we liked. Then we were greated by Joe Demoss and let's get this straight, everyone cringes when you go to buy a car and the dealers come walking out. I know them when I see them. He isn't your typical "car salesman". He honestly just seems like the guy next door, very nice and not pushy. We had no idea what the Prius came with or how to even turn it on. He took the time to show us every single detail. He also treated me (being a woman) with a lot of respect which you don't really see when it comes to anything that has to do with cars. He was wonderful to work with. We went and looked at a different dealership also the next day and they offered us more on the trade in then the legends initially offered us. The legends then offered us the same amount on the trade in. The car was priced better at the legends so we went back. We also really wanted to go back and work with joe because he was bending over backwards for us. The only negative thing I would say is for the finance team, they should really not try to steal cars from people and actually offer a legit price for their trade in. It would also be easier on the sales people because I know joe was really trying to get us a good deal. All in all, we are very happy and hope to work with Joe in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your experience working with Joe at Legends Toyota. I am very pleased to hear that he was able to make you feel comfortable, respected and not pressured throughout your purchasing process. We take great pride in our customers’ satisfaction. We hope you enjoy your new Prius and look forward to seeing you in the future for any sales or service needs you may have! Thank you—Duce Lett, General Manager

Exceptional customer care during entire purchase process...

Exceptional customer care during entire purchase process / Bill Cantrell as sales rep was excellent / great selection of inventory on their lot / love the new car / highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Joe Herrera was very friendly, thorough, strong customer...

Joe Herrera was very friendly, thorough, strong customer care and always available. Toyota has a very good reputation so we decided on the new 4Runner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to share your experience with us at Legends Toyota. We are happy to hear that Joe was able to thoroughly answer your questions during your car purchasing experience and make you feel comfortable with making a decision. We look forward to working with you in the future for any sales or service needs. Find us on Facebook and Twitter for upcoming specials! Thank you–Duce Lett, General Manager

Joe was very helpful and seemed to sincerely want us to...

Joe was very helpful and seemed to sincerely want us to have the vehicle we wanted that would fit our needs and budget. He answered our questions honestly and did not pressure any of our decisions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My husband and I went to Legends Toyota on the...

My husband and I went to Legends Toyota on the recommendation of a friend to drive a Toyota Corolla not knowing if this is what we were wanting to purchase. JaVan met us on the lot and told us about all of the great things Toyota has to offer. He was very patient with us, even when we told him that we wanted to go test drive another car that we had been giving thought. When we finally decided that we wanted to purchase the 2012 Corolla it was time to get down to the number crunching, and getting a payment that fit our budget. We haven't had a car payment in nearly 20 years and this was quite a scary and nerve wrecking process for us. JaVan worked to get us what we needed, and calmed our fears explaining the process to us. Thanks JaVan! We love our Corolla!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My husband and I were there about a week ago and...

My husband and I were there about a week ago and purchased a Toyota Corolla. Not only am I happy with my new car, but I was also very pleased with the experience my husband and I had at this dealership. Mike Fordlee and Joe DeMoss were the employees who helped us and they were friendly, patient and very knowledgable. I would definitely recommend this dealership to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I get a little nervous dealing with car dealerships and...

I get a little nervous dealing with car dealerships and their sales people. However, after 20 years of buying cars, JaVan made this the best car buying experience that I have ever had. He was very helpful and patient throughout the entire process. He went out of his way to make this a great experience and helped me to get the car I wanted at the price I wanted. I have done business at other Toyota dealerships and they didn't compare to the service that we received at Legends Toyota. I will definitely recommend Legends Toyota to anyone looking for a Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for taking the extra time to share with us about your positive experience with JaVan and Legends Toyota. We are pleased to hear that he was able to answer your questions, make you feel comfortable throughout your car buying experience,and get you the vehicle that best fit your specific requests. We look forward to working with you in the future, whether it is for sales or for service! Thanks again—Duce Lett, General Manager

We showed up on a Saturday night with the intention to...

We showed up on a Saturday night with the intention to just look at a new Prius. Bill was the first sales representative we met and we couldn't have asked for a better one. We felt comfortable and in no way did we feel like we were being pressured. He was super friendly and like a previous review stated it was like you were buying a car from a friend. We felt bad for keeping the staff late, but not once did we feel like we were being rushed. They were glad to help us and that is why we would definitely recommend purchasing a vehicle from this dealership. And we most certainly would recommend buying one from Bill Cantrell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share with us and others about your positive experience at Legends Toyota. Our customers’ satisfaction is of the highest priority so I am pleased to hear that Bill was able to make you feel comfortable and not pressured or rushed. We hope you are enjoying your new Prius and look forward to working with you in the future for any sales or service needs you may have. Thank You–Duce Lett, General Manager