Reviews
The salesman went out of his way to make sure that we
The salesman went out of his way to make sure that we were happy with our purchase and we had some issues with the garage door opener in the vehicle and another salesman came out to the house and got us taken care of
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, Mike! We’re thrilled to hear that our team went above and beyond to ensure your satisfaction with your vehicle purchase. At Robert Brogden's Olathe Buick GMC, customer care is our top priority, and we're glad to hear that we were able to address the garage door opener issue promptly. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Matt Hoover in the Service Department went above and
Matt Hoover in the Service Department went above and beyond in helping me through this lengthy process of nearly 5 months waiting on the part for my vehicle. After months of frustration I attempted to trade my vehicle in and with it being down waiting on a part i felt i was being taken advantage of by the sales team. I only owned the vehicle for a few months before it broke down yet they told me i was thousands of dollars upside down. I have never missed a payment and pay extra each month. No way i should be upside down. The salesman working with me did not see me as a priority and as soon as he knew I probably wasn't going to buy a vehicle that day he told me he was dealing with another customer instead of taking care of me. I would say the only good experience I had at this dealership was Matt Hoover who would call and text with updates and guiding me on how I should handle escalating my part need to GM.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Michael. We appreciate you highlighting Matt's exceptional support during your lengthy wait for the part; he truly is an asset to Robert Brogden's Olathe Buick GMC. Our team understands your concerns regarding the sales process and the frustration you felt about being upside down on your vehicle. Your feedback is valuable, and we want to reassure you that we strive to treat all our customers with the utmost priority. Please feel free to reach out to us directly if you have any further concerns or if there's anything else we can assist you with. We hope to provide you with a better experience in the future! Sincerely, The Robert Brogden Buick GMC Team
The team at Robert Brogden's Olathe Buick GMC was
The team at Robert Brogden's Olathe Buick GMC was awesome! They helped us get the exact vehicle we wanted. Everyone we worked with was great. They made the process easy and understandable, answering our questions quickly all along the way. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review, Jay! We’re thrilled to hear that our team at Robert Brogden's Olathe Buick GMC helped you find the exact vehicle you wanted and made the process enjoyable. Your kind words about our service mean a lot to us. We look forward to seeing you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Very nice friendly and easy to work with prices right
Very nice friendly and easy to work with prices right very fair on trade in
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We truly appreciate your feedback about your experience at Robert Brogden's Olathe Buick GMC. We're glad to hear that you found our team friendly and that you were satisfied with our pricing and trade-in offers. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team
Jim is a great asset in the service dept.
Jim is a great asset in the service dept. Was very helpful and knowledgeable, will continue to ask for him for vehicle information, and needs. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Griffin! We're pleased to hear that Jim provided you with excellent service and assistance at Robert Brogden's Olathe Buick GMC. His knowledge and dedication truly make a difference. We appreciate your feedback and look forward to seeing you again for all your vehicle needs! Sincerely, The Robert Brogden Buick GMC Team
Smooth process with sales, Ryan and Tim.
Smooth process with sales, Ryan and Tim. Both were great and knowledgeable. The finance department was as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We're happy to hear you had a smooth experience with our sales team, Ryan and Tim, as well as our finance department at Robert Brogden's Olathe Buick GMC. We appreciate your feedback and hope to see you again soon. Sincerely, The Robert Brogden Buick GMC Team
Straight forward to deal with.
Straight forward to deal with. Overall good experience. Made buying process easy. Would definitely buy from again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Steven, for your kind words! We're thrilled to hear that you found the buying process easy and had a good experience with us at Robert Brogden's Olathe Buick GMC. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Everything was great.
Everything was great. Really enjoyed the purchase experience. It’s always smooth and easy every time I purchase a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jimmy, for the wonderful feedback! We’re thrilled to hear that your purchase experience at Robert Brogden's Olathe Buick GMC was smooth and enjoyable. We appreciate your continued trust in us and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Everyone we encountered was professional and courteous.
Everyone we encountered was professional and courteous. This made the process of transitioning to a new vehicle easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had a professional and courteous experience at Robert Brogden's Olathe Buick GMC and that the transition to your new vehicle was easy. The team appreciates your feedback and looks forward to welcoming you back for your next visit! Sincerely, The Robert Brogden Buick GMC Team
Fit my needs where the others in the area were not able
Fit my needs where the others in the area were not able to get the vehicle that I was looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're glad that we could meet your needs at Robert Brogden's Olathe Buick GMC when others could not. It’s our goal to provide the best service and help you find the vehicle you're looking for. We appreciate your support and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team