Reviews
Write a reviewFirst Service
Great experience, professional service. Service Manager was very helpful. Love on-site Lounge! Would most certainly buy from Jay Wolfe and service vehicles here. Thank you
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Fast and friendly service
It was easy to make an appointment online and select the services that I wanted. Drop off was quick and my car was ready much fast than I expected.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 4.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Excellent Service
Great experience, professional service. Jordan was very helpful, love the on-site Customer Lounge. Will definitely come back to buy and service my car here.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Smoothest purchase yet.
From the state of the art facility to the friendly and supportive staff, this dealership has it all. I felt at home from the first time I walked in the door. After I left the first time, I was never hounded, or constantly contacted to get back in to buy a vehicle. A simple "check-in" from the salesman here and there was all it took. I could have gone somewhere else and bought a new car, but the people (specifically Norm Dean) at Jay Wolfe made me want to buy one from them, and that's what brought me back.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 
Excellent hospitality and inventory
Jay Wolfe Acura has a nice inventory of both new and certified cars. There is also a lot of value added services with the Jay Wolfe Advantage including the oil changes, tire rotations, and paintless dent repair for the first year. With the long warranty of Acura vehicles, the premium dealer experience, and the friendly and courteous staff, we will definitely look at purchasing another Acura from Jay Wolfe Acura.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 
Effient
Everyone was on the ball n didn’t waste my time. Things went as I was told it would. It was a good experience. Will not hestitate to go back.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Great Experience
My car just turned 12. It is a great feeling to get a Complimentary Multi-Point Inspection. My car needed a wash, so I set up an appointment online and drove up an hour later with no wait. The service agent pointed out an item I should probably attend to because of the age of the car that I was unaware of. I waited in the lounge in very comfortable chairs, a large screen TV, and WIFI. There I enjoyed a complimentary drink and sandwich during my wait. By far, the best service experience I have ever experienced.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Great staff!
I had a problem with wheels on new MDX. Sales manager Jim arranged to replace them so we wouldn’t have to drive 65 miles twice. We were taken care of within 30 min and everyone was so nice while there.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Always a great experience
I actually enjoy going to Jay Wolfe Acura for service. This time was no exception. They got everything done quickly and were really flexible about my pick up time.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
Regular service
I had an appointment and was taken in at the service time, it took an hour and 10 minutes. During the wait time i had a bagel and coffee. comfortable wait area and excellent care.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Came in for service or repair
 
