Cable Dahmer Chevrolet of Independence

Customer treatment here is really poor. I was so disappointed. I experienced only hassle and absolute disinterest in helping me as a customer in sorting out the issue with VCS that this company sold me. I don't recommend to approach them at all, ie once you are hooked, you've also been forgotten immediately....>;o(

The service was wonderful. The collision department did a beautiful job with my car. Customer service was great. The location in independence mo.

drove 3 hours for an appointment vehicle wasn't it lot that it was supposed to be at sent to another lot 20 minutes away while setting in vehicle was told oh this vehicle was just sold. Don't put a customer in a vehicle that is sold

Chris at Cable Dahmer made it a great experience! I appreciated him taking the time to show me several models and trim levels to help make the decision easy.

DARREN HEARNS IS A ROCKSTAR !! DONT MISS AN OPPORTUNITY TO WORK WITH THIS GUY ! YOU WONT REGRET IT ! HE MADE MY 16 YEAR OLD A VERY HAPPY LITTLE GIRL !

A year ago, my husband and I bought two vehicles at the same time. We got treated like royalty, until we needed oil changes some time after. The mechanics were rude, the wait time was long, there didn't seem to be any straight answers. But even still I didn't think any negative thoughts. Until we got a Happy Anniversary card addressed to my husband alone. I take care of our finances, I followed through on every detail of our purchase and yet get no acknowledgement, after all I did indeed purchase half the sale. Seems a little sexist and makes me wonder just how many details are being over looked by a large company.

I did NOT end up purchasing a vehicle from Cable Dahmer Chevrolet, let me get that out of the way up front... but I wish I HAD because I have nothing but praise for them! The ONLY reason I purchased a vehicle from someone else was because Cable Dahmer didn't have the EXACT car I was looking for... but they came so close. For starters, I was looking for a Black 2012 - 2015 Chevrolet Sonic RS 6-Speed Manual Turbo with under 100K Miles for around $6,000... and what they had to offer was a Dark Gray 2013 Chevrolet Sonic LT 6-Speed Manual Turbo with under 100K Miles for around $6,000... so close right? Everyone from the sales staff, to the customer service rep, to the finance officer were so kind, responsible and willing to work with me. They were all very patient and understanding as they bent over backwards to meet all of my requests during this Covid-19 Crisis. They were not pushy at all and they all communicated well via phone calls, texts, emails, pictures and videos despite the fact that they're based in Kansas City, MO and I'm in Dallas, TX. I was on the verge of making the 7- hour road trip up there to purchase the car they had to offer and had even placed a $500 deposit down to make it happen. But the weekend before my planned trip is when I found the car I ended up with being sold by an individual seller. In the end, Cable Dahmer was very understanding and I had no issues with keeping my $500 deposit back. I would HIGHLY recommend working with them for your car purchase needs. They are VERY professional and you'll be glad you did!

Everything was okay until after the test drive. Then it was time to talk about the car. We decided that we wanted the car, so a price was negotiating. But during this process, the salesman kept repeating himself and spoke to us like we were idiots. Even after putting up with all that, we decided that we would get the car, since it was what we were looking for. We were led to believe that we were getting a tremendous deal, even though that was not true. (We would bring up certain things about the car, and all he would say was "it passed inspection".) After we wrapped up the financing, we were given the keys. As we go out to get the car, we notice that there was damage on the front end. (The carfax said it was in the back.) When we showed this to the salesman, all he said was that there was no way his manager was going to pay for any repairs, since "we got such a good deal". This was said with a grin on his face and a condescending tone of "sucks to be you". He gave me the feeling that he thought we were a family of suckers and that he got one on us. We won't ever be going back.

I just recently just bought my 2018 Camaro 1SS 1LE from Cable Dahmer. In the contract I have a paint correction, floor mats, and “swap wheels when camaro comes in with options”. I have yet to receive any of those and it’s been dang near three months. I’ve been working with these guys to try to figure something out but it’s just more and more hoops to jump through. This is my FIRST CAR BUYING EXPERIENCE AND IT SUCKED!! I teased the idea that it would be a good idea for them to loan me a loaner car until they can get me everything that was on the contract. They refused that idea because they didn’t know how long it would be?!?! This is just getting so ridiculous and I’m so tired of waiting for something that should’ve been done a month ago. I would advise EVERYONE TO STAY AWAY FROM CABLE DAHMER INDEPENDENCE!!!

Sammy H. Nasr is rude and fails to follow up with customers. Even blames the customer for his lack of effort. Had every intention to buy a truck from them. Sent Sammy several photos of my car and my vin for a trade appraisal. Next day I reach out to him, and ask if he has any info on my trade. Tells me truck i want is in the shop and was in a wreck, i tell him ok no big deal, i still would like a trade in appraisal. He says ok, and i dont hear anything for two days. I follow back up with him, and he says to talk to another salesman and that I am belligerent and refuses to deal with me. I tell him i am not being belligerent and all i want is my appraisal that i took the time for photos and getting the vin number etc. I ask to speak to his boss, he refuses to answer me and blows me off. I email the dealership and ask to talk to the general manager or owner to make them aware of Sammy. That was two weeks ago, no follow up. Way to ruin a sale with a customer looking to buy right now!